Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Jatin Sheth

6760 River Downs Drive Centerville ,OH

Summary

Proven leader with extensive experience at Groceryland Waynesville, adept in operations management and team motivation. Excelled in enhancing customer satisfaction and streamlining store operations, evidenced by a significant increase in sales. Skilled in inventory control and fostering positive customer relations, my approach combines strategic planning with empathetic leadership to drive success.

Overview

6
6
years of professional experience

Work History

Store Manager

Groceryland Waynesville
08.2021 - Current
  • Directed operational tasks to maintain seamless store functionality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.

Process Assistant

Amazon
06.2019 - 08.2023
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Monitored and reported on process performance to verify compliance with established standards.

Education

Bachelor Of Accountancy - Accounting

Sinclair Community College
Dayton, OH
04.1993

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • Goals and performance
  • Team building and leadership
  • Team motivation
  • Recruiting and hiring
  • Operations management
  • Leadership development
  • Supply ordering
  • Policies and procedures
  • Store displays

Timeline

Store Manager

Groceryland Waynesville
08.2021 - Current

Process Assistant

Amazon
06.2019 - 08.2023

Bachelor Of Accountancy - Accounting

Sinclair Community College

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Jatin Sheth