Jatinder Toor - QA Manager - Apree Health (Castlight Health)

Summary

Quality Engineering leader with 10+ years of experience driving automation-first transformation across healthcare and enterprise platforms. Proven success embedding QE strategy within product teams to improve release confidence, accelerate delivery, and reduce escaped defects. Built scalable automation frameworks and AI-driven testing workflows including GenAI agents, prompt evaluation pipelines, and LLM-assisted test generation reducing test creation effort by ~90%. Experienced people leader managing distributed QE teams and partnering with engineering, product, and DevOps leadership to implement CI/CD quality gates and shift-left practices. Passionate about evolving QA from execution-focused validation to a scalable engineering discipline powered by automation, observability, and intelligent testing.

Overview

10

years of professional experience

1

Certification

Work History

QA Manager

Apree Health (Castlight Health)

San Francisco Bay Area

10.2017 - Current

Quality Engineering leader driving automation-first and AI-enabled QA transformation across a regulated digital health platform supporting claims, scheduling, and benefits workflows.
Leadership & Strategy
Lead distributed QE and SDET teams across US and India supporting web, API, backend, and AI systems.
Own end-to-end QA strategy embedded within product teams, influencing roadmap planning and release readiness.
Define automation standards, KPIs, CI/CD quality gates, and shift-left testing practices across engineering teams.
Direct post-incident retrospectives and quality improvement initiatives to enhance platform stability.
Automation Transformation
Led transition from manual-first to automation-first QA, increasing automation coverage from 35% to 75% within 6 months.
Designed scalable automation frameworks using Java, Selenium, Rest Assured, and TestNG for UI and backend services.
Integrated automated regression and API suites into CI/CD pipelines via GitHub Actions and Jenkins, accelerating feedback cycles.
Standardized testing approaches across teams, reducing regression cycle time and manual testing dependency.
AI & Intelligent Testing
Led QA strategy for a production generative-AI chatbot validating response quality, safety, and end-to-end workflows.
Built a stateless Slack QA agent on Google Cloud Run using Vertex AI to generate structured test plans from Jira tickets.
Implemented AI testing workflows using Garak, Promptfoo, and LLM-based evaluation frameworks for prompt security and regression validation.
Reduced manual test creation effort by ~90% through GenAI-driven automation workflows.
Business Impact
Improved release confidence while supporting continuous delivery across multiple services.
Enhanced early defect detection through automation and observability-driven quality reporting (Grafana / Prometheus).
Led QA integration strategy during Castlight + Vera merger, aligning tooling, processes, and quality governance.

Senior SDET

The Walt Disney Studios

Burbank, CA

10.2015 - 10.2017

Senior automation engineer supporting mission-critical internal systems focused on financial and contract-management workflows.
Built automation suites using Java, Selenium (BDD), Rest Assured, and Spock, improving regression efficiency.
Performed API, integration, and backend validation ensuring data accuracy across financial platforms.
Developed performance and regression automation integrated with CI/CD and Sauce Labs.
Collaborated with engineering, DBA, and release teams supporting deployments and defect resolution.
Improved release stability and reduced manual regression effort through expanded automation coverage.

Education

Bachelor of Technology - Computer Science

Lovely Professional University

Skills

Quality Leadership: QE Strategy, Automation Transformation, Dev-Owned Quality, Test Strategy, Quality Metrics, Stakeholder Management
Automation & Testing: Java, Selenium, Rest Assured, API/UI Automation, BDD (Cucumber/Gherkin), CI/CD Integration
AI & Emerging QE: GenAI Testing, LLM Evaluation, Prompt Regression Testing, Agentic QA Workflows, MCP Awareness

Platforms & Tools: Docker, Kubernetes, Kafka, AWS, GCP, GitHub Actions, Jenkins, SonarQube, Grafana, Prometheus
People Leadership: Coaching & Mentoring, Performance Management, Hiring, Cross-Functional Collaboration

Websites