Ja'Tiya Hall

• Greeted clients and managed incoming phone calls, ensuring excellent first impressions.
• Scheduled appointments using clinic management software, optimizing daily operations.
• Maintained accurate patient records and documentation for smooth workflow.
• Assisted veterinarians by preparing examination rooms and managing supplies.

• Assisted customers with technical issues via phone, email, and chat support.
• Diagnosed hardware and software problems efficiently to provide timely solutions.
• Maintained accurate records of customer interactions and issue resolutions.
• Collaborated with team members to enhance troubleshooting processes and improve response times.
• Maintained high service quality and professionalism in a fast-paced environment.

• Assisted customers with prescription inquiries and medication management.
• Processed transactions accurately using pharmacy software systems.
• Educated patients on medication usage and potential side effects.
• Collaborated with pharmacists to ensure timely prescription fulfillment.

• Supported classroom operations and ensured a safe, nurturing environment.

• Communicated daily with parents and maintained accurate attendance and progress records.

• Assisted in patient intake processes, ensuring accurate documentation and data entry.
• Maintained confidentiality and professionalism under HIPAA standards.
• Collaborated with healthcare teams to streamline patient flow and improve service delivery.

• Managed front desk operations, providing exceptional customer service to residents and visitors.
• Coordinated check-in and check-out processes, ensuring smooth transitions for guests.
• Maintained accurate resident records and handled sensitive information with confidentiality.
• Assisted in scheduling appointments and managing calendars for staff and residents.