Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jattra Daniel

Summary

Great at getting along with others, a conversation starter, and socially engaged. Very adaptable to time and work requirements, and with very good organizational skills. Able to adapt to various situations. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sabbatical

01.2017 - 01.2024
  • Supplemented income through part-time employment during 2023-2024.

Home Health Aide

Helping Restore Ability
11.2017 - 08.2023
  • Went from full-time to taking care of sister
  • Cleaned home
  • Washed Laundry
  • Made sure meds were administered
  • Made drs visits were made and attended
  • Bought groceries

Customer Support Technician

Henry Schein
Arlington, TX
01.2015 - 01.2017
  • Answered phone system
  • Logged work orders in various programs
  • Assisted end-users with installation of software
  • Worked with team leader and group to assess and improve customer service

Information Systems Helpdesk Intern

Texas Farm Bureau
Waco, TX
01.2009 - 01.2011
  • Answered phone system
  • Logged work orders in various programs
  • Assisted end-users with computer issues
  • Documented all troubleshooting in various programs

Education

Office Professional -

Kilgore College
Longview, TX
01.2014

Associates Degree - Computer Networking & Systems Administration, Network Security Technology

Texas State Technical College
Waco, TX
01.2009

Skills

  • Windows 10 and 11 configuration setup/install
  • Home health documentation
  • Software troubleshooting
  • Patient care
  • Communication skills
  • Attention to detail
  • Organization skills
  • Problem solving
  • Computer skills
  • Research
  • Dependable and responsible
  • Remote office availability
  • Good Telephone Etiquette
  • Troubleshooting

Certification

Healthcare IT Certification

Timeline

Home Health Aide

Helping Restore Ability
11.2017 - 08.2023

Sabbatical

01.2017 - 01.2024

Customer Support Technician

Henry Schein
01.2015 - 01.2017

Information Systems Helpdesk Intern

Texas Farm Bureau
01.2009 - 01.2011

Office Professional -

Kilgore College

Associates Degree - Computer Networking & Systems Administration, Network Security Technology

Texas State Technical College

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