Ja'Tyiah Burroughs
Pahokee,FL
Summary
Healthcare Support Professional skilled in collaborating with nursing staff to address patient needs effectively. Maintains medical supplies and contributes to smooth hospital operations through reliable support. Dedicated to providing comfort and timely responses to patient concerns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Victoria Secret
Gainesville, FL
11.2022 - 04.2023
- Provided exceptional customer service by assisting shoppers in selecting products and addressing inquiries.
- Processed sales transactions efficiently, handled cash, and managed returns and exchanges in line with store policies.
- Maintained a visually appealing store environment by organizing merchandise, restocking shelves, and arranging displays.
- Collaborated with team members to meet daily sales goals and ensure smooth store operations.
- Resolved customer concerns and complaints professionally, enhancing customer satisfaction and brand loyalty.
Support Technician
UF Health Shands Hospital
Gainesville, FL
04.2023 - Current
- Assist healthcare providers with patient care by preparing equipment, monitoring vital signs, and ensuring a clean environment.
- Stock and maintain medical supplies in patient rooms and clinical areas to support smooth hospital operations.
- Collaborate with nursing staff to meet patient needs, providing comfort and addressing concerns in a timely manner.
- Follow infection control protocols to maintain a sterile and safe environment for both patients and staff.
Education
Bachelor of Science - Health Education
University of Florida
Gainesville, FL05-2025
High School Diploma -
Pahokee High School
Pahokee, FL05-2021
Skills
- Efficient with Computers
- Microsoft Word and Microsoft PowerPoint
- Ability to Multi-Task in high volume customer centered environments
- Ability to remain calm in stressful situations
- Excellent customer Service Skills and Networking
Certification
- Basic Life Support (BLS) Certification
- Cardiopulmonary Resuscitation (CPR)
- AI in Health Education and Health Promotion
Timeline
Support Technician
UF Health Shands Hospital
04.2023 - Current
Store Associate
Victoria Secret
11.2022 - 04.2023
Bachelor of Science - Health Education
University of Florida
High School Diploma -
Pahokee High School