JaTyree Allen
Harvey,LA
Summary
Resourceful IT Support Professional with hands-on experience in service desk systems, account provisioning, and network troubleshooting. Demonstrates strong customer service and problem-solving skills through effective user support and issue resolution. Experienced in account setup, support tracking, and system monitoring, ensuring seamless operations and enhanced communication.
Overview
2
2
years of professional experience
Work History
Traffic Controller
Metropolis Parking
New Orleans, Louisiana
04.2025 - Current
- Directed vehicle movement through parking lots and entry lanes, ensuring efficient traffic flow across the metropolis.
- Directed traffic flow during busy hours. during peak periods, special events, and garage exits.
- Guided drivers toward open spaces with hand signals and radios, facilitating quick access to parking.
- Checked parking areas for safety risks, without blocking access points to maintain a secure environment.
Coding IT Services (Career Development)
Joseph Cuillier Career Center
05.2025 - 08.2026
- Performed data analysis for coding operations, including identifying potential issues or opportunities for process improvement.
- Resolved discrepancies in database and paper files, improving data integrity and reliability.
- Updated coding procedures for student services and departmental reports to enhance accuracy and consistency
- Communicated coding changes with peers across career operations to ensure alignment and understanding
IT Technical Support
CP Square Logistics
New Orleans, Louisiana
05.2025 - 05.2026
- Configured user accounts in active directory service platforms to enhance access management.
- Documented support requests and maintained service desk records for efficient tracking.
- Collaborated with diverse coworkers to resolve product and service issues effectively.
- Established communication channels for drivers to enhance information flow..
Education
High School Diploma -
John Ehret Diploma
Marrero, LA05-2025
Skills
- Traffic management
- Traffic flow analysis
- Access control management
- Data analysis
- System monitoring
- Event coordination
- Communication coordination
- Customer service
Timeline
Coding IT Services (Career Development)
Joseph Cuillier Career Center
05.2025 - 08.2026
IT Technical Support
CP Square Logistics
05.2025 - 05.2026
Traffic Controller
Metropolis Parking
04.2025 - Current
High School Diploma -
John Ehret Diploma