Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Hi, I’m
Ja'Undra Turner
Memphis,TN
Summary
Overview
10
years of professional experience
Work History
Lowes
Project Support Coordinator
03.2023 - Current
Job overview
- Entered data, generated reports, and produced tracking documents.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department supervisors to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Handled incoming and outgoing shipping and receiving activities.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
First Community Credit Union
Teller Supervisor/Personal Banker
07.2017 - 07.2020
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports as CUNA Financial Counselor
- Originated, reviewed, processed, closed and administered customer loan proposals
- Examined customer loan applications for loan approvals and denials
- Completed transactions for customers and capitalized on opportunities to cross-sell products and services
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Ulta Beauty
Master Stylist
01.2014 - 03.2015
Job overview
- Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs
- Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential
- Scheduled employees to maintain adequate coverage during business hours
- Coached and trained employees to optimize performance and achieve demanding business objectives
- Boosted professional hair care product sales 40% through upselling, visual merchandising and retail display optimization.
Education
Lonestar CollegeHouston, TX
from Human Resources Management
University Overview
Medvance InstituteHouston, TX
from Medical Assisting
University Overview
Skills
- Communication
- Analytical and Critical Thinking
- Business Development
- Service Quality Assurance
- Information Collection
- Effective Team Leadership
Timeline
Project Support Coordinator
Lowes
03.2023 - Current
Teller Supervisor/Personal Banker
First Community Credit Union
07.2017 - 07.2020
Master Stylist
Ulta Beauty
01.2014 - 03.2015
Lonestar College
from Human Resources Management
Medvance Institute
from Medical Assisting