Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Jaune Ortiz

Jaune Ortiz

Somerset,NJ

Summary

Dynamic professional with extensive experience at NewYork-Presbyterian, excelling in purchasing and invoice resolution. Proven track record in process improvement and cross-team collaboration, enhancing operational efficiency. Strong attention to detail and excellent communication skills drive successful outcomes in complex account management and supplier relations. Committed to delivering exceptional customer service.

Overview

27
27
years of professional experience

Work History

Senior Expeditor

NewYork-Presbyterian
02.2024 - Current
  • Work on invoicing or receiving issues for major / complex accounts with a focus on identifying root causes for invoice issues and implementing solutions.
  • Coordinate across different teams at NYP (AP, Receiving, end users) to resolve or prevent credit holds.
  • Implements process improvement initiatives for more efficient resolution of invoice issues, better coordination across procure to pay teams, and preventing common invoice issues.
  • Serves as the primary point person (internal and external) for large, complex accounts with invoice and credit challenges, and works with buying teams, sourcing teams, end users, receiving (as applicable), accounts payable and suppliers to address root causes that routinely delay payment for suppliers.
  • Lead efforts with buying terms, end-users, receiving, accounts payable and suppliers to implement new techniques, processes to facilitate more efficient order placement and invoice payment processes.

Expeditor

NewYork-Presbyterian
08.2007 - 02.2024
  • Investigates and resolves credit hold/invoice payment situations as requested.
  • Works pro actively with suppliers at high risk for placing System hospitals, for which procurement service is provided, on credit hold.
  • Identify root causes of delinquent invoice payment (i.e. UOM/Quantity/Pricing Discrepancies, Receiving Issues, Incorrect PO#).
  • Addresses additional situations/issues as they emerge to facilitate efficient order placement operations to eliminate back log or issues.
  • Ownership of VSS (Vendor Self Service) Program - activation of Vendors using a web-based application – that allows vendors to check their payment status.
  • Updating spreadsheets which monitor IPA (Invoice Payment Activity) for NYPH’s various Vendor Accounts.
  • Use of MA236 - Invoices Entered into System without Receivers - which helps to get products that are ordered, received in our system so invoices can be released for payment.
  • Use of the MA540 – Fatal Error Report – EDI invoices which are kicked out of system and cannot be processed for payment due to line mismatch, incorrect part numbers, incorrect Vendor information, etc. Perform clerical functions as needed when short staffed.

Purchasing Clerk

NewYork-Presbyterian
01.2006 - 08.2007
  • Enter data from user departments, receiving and General Stores into CRT terminal in accordance with established procedures, verifying accuracy when necessary.
  • Assist in processing single purchase orders.
  • Perform clerical function including filing and phone coverage.
  • Receive date to be entered from Materials Management Data Entry Supervisor.
  • Select proper data entry screen; key and verify appropriate alphabetical and numeric data in accordance with established procedures, coding data as necessary.
  • Comply with system security and controls.
  • Reject source document when data is inaccurate.
  • Return to user department in accordance with established guidelines.
  • Maintain the physical source data and department file.
  • Assist Buyers in processing single orders.
  • Assist the Materials Management Supervisor, answer questions from the user departments regarding the status of requisitions.
  • Assist the Materials Management Supervisor in coverage of the reception area.
  • Ensure adherence to assigned work schedules.
  • Inform supervisor when problems occur.
  • Contact appropriate person when equipment is malfunctioning.

Unit Clerk

NewYork-Presbyterian Weill Cornell Medical Center
10.1998 - 01.2006
  • Coordinated patient admissions, ensuring accuracy in data entry and documentation.
  • Managed appointment scheduling, optimizing workflow for healthcare providers and patients.
  • Facilitated communication between medical staff and departments to enhance operational efficiency.
  • Oversaw inventory management for medical supplies, maintaining appropriate stock levels and organization.
  • Responsible for meeting and greeting patients and their families upon admission to various patient floors.
  • Answer all incoming phones and coordinate their destinations accordingly.
  • Helped to put patients in direct contact with their doctors, nursing staff, aides/techs, etc.
  • Discharge and admit patients to appropriate locations within the hospital.

Education

No Degree - Business Administration

Berkeley College of Business
Woodland Park, NJ

High School Diploma -

Passaic Valley Regional High School
Little Falls, NJ
06-1993

Skills

  • Active listening
  • Purchasing
  • Excellent communication
  • Multitasking
  • File maintenance
  • Written communication
  • Task prioritization
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Organizational skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Lawson

Windows 365

Timeline

Senior Expeditor

NewYork-Presbyterian
02.2024 - Current

Expeditor

NewYork-Presbyterian
08.2007 - 02.2024

Purchasing Clerk

NewYork-Presbyterian
01.2006 - 08.2007

Unit Clerk

NewYork-Presbyterian Weill Cornell Medical Center
10.1998 - 01.2006

No Degree - Business Administration

Berkeley College of Business

High School Diploma -

Passaic Valley Regional High School

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