Jaurvoisier Hansome
St Louis,MO
Summary
Driven professional with a robust background at the United States Post Office, excelling in route management and customer service. Demonstrated ability to enhance service delivery through meticulous mail sorting and effective communication, significantly improving customer satisfaction. Skilled in navigating challenging weather conditions and optimizing load management, showcasing a blend of analytical thinking and safety awareness. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Mail Carrier
United States Post Office
09.2016 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
CNA
South County Rehabilitation Center
03.2015 - 09.2016
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Followed directions of licensed nurses to administer medications and treatments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Continuum
03.2014 - 09.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Cashier Team Lead
Walmart
10.2012 - 01.2015
- Performed cash, card, and check transactions to complete customer purchases.
- Communicated with customers and team members to solve problems.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Restocked and organized merchandise in front lanes.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Processed both cash and card purchases and returns.
- Monitored areas for security issues and safety hazards.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Arts - Nursing
Saint Louis Community College
St Louis, MO05.2028
High School Diploma -
Ritenour Sr. High School
St Louis, MO05.2011
Skills
- Route Management
- Vehicle loading
- Mail Sorting
- Load Management
- Package handling
- Vehicle Maintenance
- Route Navigation
- Weather Tolerance
- Safety awareness
- Analytical Thinking
- Customer Service
- Multitasking
Timeline
Mail Carrier
United States Post Office
09.2016 - Current
CNA
South County Rehabilitation Center
03.2015 - 09.2016
CNA
Continuum
03.2014 - 09.2016
Cashier Team Lead
Walmart
10.2012 - 01.2015
Associate of Arts - Nursing
Saint Louis Community College
High School Diploma -
Ritenour Sr. High School