Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position
Overview
19
19
years of professional experience
Work History
Billing Specialist
St Dominic Ambulatory Surgery Center
12.2019 - Current
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Scanned medical records in digital format for easy retrieval and accessibility.
Printed and photocopied documents to provide patients with copies of medical records.
Executed billing tasks and recorded information in company databases.
Verified accuracy of billing data and corrected discrepancies.
Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Handled account payments and provided information regarding outstanding balances.
Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
Interacted with customers to resolve billing disputes and respond to inquiries.
Monitored outstanding invoices and performed collections duties.
Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Researched and resolved billing discrepancies to enable accurate billing.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Medical Records Clerk
Warren-Yazoo Behavioral Health
06.2016 - 12.2019
Pull charts for all staff as requested
Maintain accounting of all charts removed from Medical Records
Pull charts for physician prior to date of client's appointment with physician
Maintain copies of all records that have received records request or release
Back up for any data entry pertaining to medical records that is entered on daily basis by admissions clerk and front desk receptionist
Performing day to day tasks, such as maintaining information, files, and processing of paperwork
Back up for answering and directing calls at front desk
Entering, transcribing, recording, storing, and maintaining information in written or electronic form
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
Perform quality improvement audits
Enter medical reports in electronic health records system
Identify inconsistencies, errors, and missing information within reports that could compromise patient care.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Customer Care/EDI Analyst
Conduent (formally Xerox)
10.2006 - 06.2016
Assist providers via the telephone with Medicaid eligibility, claim status, credit balances, adjustments, voids, with Provider Enrollment, Pharmacy and electronic claim submission inquiries
Handle inquiries from beneficiaries regarding benefits and eligibility
Assist un-enrolled providers with enrollment application inquiries
Utilize various computer-based applications simultaneously, to assist callers with their inquiries such as: CallSimplicity, Medicaid Management Information System (MMIS), TennCare, Omnitrack, Optical Imaging Technology (OIT), Reports Online, Division of Medicaid Internet Site (DOM), Point of Sale (POS), Trading Partner Management System (TPMS) and Envision Web Portal
Document calls in detail using Omnitrack Communication Record and follow up on pending issues
Assist providers with technical issues utilizing ANSI X12 format as it pertains to Electronic Data Interchange.
Improved EDI system efficiency by analyzing and troubleshooting discrepancies and data issues.
Supported team members with technical guidance and training on EDI tools, increasing overall departmental knowledge and capabilities.
Optimized data transmission processes, monitoring daily transmissions and addressing any issues promptly.
Streamlined EDI processes for increased productivity with detailed documentation and standard operating procedures.
Enhanced customer satisfaction by resolving EDI transaction errors in a timely manner.
Ensured compliance with industry standards, researching updates to the ANSI X12 format as needed.
Tracked files from origin to destination and troubleshot errors.
Education
Associate of Applied Science - Business Administration
Hinds Community College
Raymond, MS
05-2026
High School Diploma -
Vicksburg High School
Vicksburg, MS
05.1998
Skills
Billing systems and software
Insurance Verification
Invoice Processing
Administrative and Office Support
HIPAA Compliance
Medical Terminology
Time Management and Organization
Billing and Invoicing
Microsoft Office
Documenting and Recording Information
Timeline
Billing Specialist
St Dominic Ambulatory Surgery Center
12.2019 - Current
Medical Records Clerk
Warren-Yazoo Behavioral Health
06.2016 - 12.2019
Customer Care/EDI Analyst
Conduent (formally Xerox)
10.2006 - 06.2016
High School Diploma -
Vicksburg High School
Associate of Applied Science - Business Administration