Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Javae O'Neal

Hyattsville,MD

Summary

Enthusiastic Receptionist possessing outstanding time management, customer service and multitasking abilities. Punctual and reliable team player skillful in handling orders and supplies and resolving customer complaints and concerns. Proficient in Microsoft 365 paired with in-depth knowledge of data-entry, database management and scheduling. Positive and upbeat attitude while greeting and interacting with customers, answering calls.

Overview

17
17
years of professional experience

Work History

Hairstylist

Self Employed Services
03.2021 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed loyal following of clients by providing high-quality services.

Spa Associate

Hand And Stone Massage And Facial
04.2020 - 04.2021
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.
  • Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.

Beauty Consultant

Walgreens
09.2018 - 04.2020
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Identified client needs and recommended products based on preferences and requirements.
  • Maintained counter and display areas for cleanliness and organization.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.

Patient Care Technician

Prince George's Hospital Center
04.2006 - 09.2018
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Cosmetology Certification - Cosmetology

Aveda Institute
Washington, DC
08.2013

Geriatric Nursing Assistant Certification - Nursing Assistance

Glady's Spellman Nursing
Cheverly, MD
04.2006

Skills

  • Advanced Communication Skills
  • Supply Inventory Management
  • Operational Efficiency
  • Detailed Instruction
  • Planning Schedules
  • Operational Improvements
  • Promotions Programs
  • Guest Relations
  • Leading Spa Tours
  • Customer Retention
  • Maintaining Clean Work Areas
  • Reception Desk Management

References

Robert Lee

Assistant Project Manager

r.lee@wmata.com

(301) 586-5824


Akyva Parker

Respiratory Therapist 

akyva22@yahoo.com

(202) 431-5818


Tierra Berthau-Shorter

Sports Activities Facilitator 

(202) 365-9270

Timeline

Hairstylist

Self Employed Services
03.2021 - Current

Spa Associate

Hand And Stone Massage And Facial
04.2020 - 04.2021

Beauty Consultant

Walgreens
09.2018 - 04.2020

Patient Care Technician

Prince George's Hospital Center
04.2006 - 09.2018

Cosmetology Certification - Cosmetology

Aveda Institute

Geriatric Nursing Assistant Certification - Nursing Assistance

Glady's Spellman Nursing

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Javae O'Neal