JaVae Swopes
702 W 42nd St. Indianapolis,IN
Summary
Highly motivated, personable customer service professional, with strong interpersonal skills. Experienced in accurately and efficiently resolving issues. Seeking a challenging yet rewarding opportunity to utilize my acquired skills while enhancing relationships between the customers and the company
Overview
6
6
years of professional experience
1
1
Certification
Work History
KENCO LOGISTICS
Customer Service Clerk
09.2022 - Current
- Update appointments, file and maintain shipping records
- Input data into warehouse management systems
- Research and investigate order discrepancies
- Physically verify product availability
DROPOFF
Medical Courier
02.2022 - Current
- Ensure secure and punctual collection and delivery of medical items
- Accurately count and document inventory of each item
SHEA HUT
Production
11.2020 - Current
- Manufacture, package, label and distribute product
AMAZON
Customer Returns
07.2018 - 04.2021
- Input data
- Process customer returns
- Unpack and thoroughly inspect merchandise
- Evaluate condition of items
Education
High School Diploma -
West Side Leadership Academy
Gary, IN06.2005
Skills
- Versatile
- Attentive
- Empathethic
- Capable
- Communication skills
- Problem Solving
- WMS
- Microsoft Word
Certification
CPR Certified
First Aid Certified
Timeline
KENCO LOGISTICS
Customer Service Clerk
09.2022 - Current
DROPOFF
Medical Courier
02.2022 - Current
SHEA HUT
Production
11.2020 - Current
AMAZON
Customer Returns
07.2018 - 04.2021
High School Diploma -
West Side Leadership Academy
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