Javaid Khaliq
Glen Allen,VA
Summary
Highly skilled and experienced Hotel Manager with a proven track record of successfully overseeing hotel operations to ensure exceptional guest experiences. Possesses strong leadership, communication, and organizational abilities. Seeking a challenging position as a Hotel Manager to contribute to the growth and success of a prestigious hotel establishment.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
JP Hospitality
07.2022 - Current
- Direct and manage all aspects of hotel operations to ensure seamless guest experiences and achieve revenue goals.
- Oversee front desk operations, housekeeping, maintenance, food and beverage services, and guest relations.
- Implement effective strategies to maximize occupancy rates, increase revenue, and control costs.
- Develop and implement standard operating procedures to maintain high standards of service quality and efficiency.
- Recruit, train, and mentor staff, fostering a positive and professional work environment.
- Conduct regular performance evaluations and provide feedback to ensure continuous improvement.
- Collaborate with the sales and marketing team to develop and implement promotional strategies and increase market share.
- Establish and maintain relationships with vendors, suppliers, and contractors to ensure the availability of quality products and services.
- Monitor guest feedback and reviews, analyze data, and implement action plans for continuous improvement.
- Ensure compliance with all legal, safety, and health regulations.
Team Lead / Assistant Manager
Extended Stay America
07.2020 - 07.2022
- Assisted the Hotel Manager in overseeing day-to-day hotel operations, including front desk, housekeeping, and maintenance.
- Provided support in developing and implementing operational procedures and policies.
- Assumed managerial responsibilities in the absence of the Hotel Manager.
- Assisted in staff recruitment, training, and performance management.
- Conducted regular inspections to ensure compliance with cleanliness and safety standards.
- Assisted in budget preparation and financial analysis.
Facilities Supervisor/Assistant Facilities Manager - Procurement Team Supervisor/Principal Cashier
Embassy of the United States of America
05.1994 - 12.2019
- Led and managed maintenance teams, successfully planning, scheduling, and executing maintenance activities for the Consulate Compound's facilities, grounds, equipment, and utilities, ensuring optimal functionality and compliance.
- Managed and directed facilities staff and supervised overseas contracted workers, providing guidance and support to ensure high-quality work standards.
- Extended maintenance support for off-compound commercially leased residences, focusing on grounds, utilities, and furnishings, ensuring a conducive living environment for consulate members.
- Implemented and adhered to State Department procedures, consistently upholding a tidy and organized work environment, while prioritizing safety protocols.
- Championed shop safety by exemplifying and enforcing safe work practices, fostering a culture of safety awareness among the team.
- Directed and supervised the procurement team, overseeing process reviews, procedures, and ensuring timely follow-up on procurement requests.
- Revamped employee evaluation processes, leading to substantial performance enhancements across the organization.
- Managed all principal cashier activities including preparation of petty cash vouchers, conducting accommodation exchanges and executing transactions through PCC.
- Handled the receipt and deposit of consular collection fees and other payments, ensuring daily cash balance and submitting comprehensive monthly cashier accountability reports.
Education
Associate Engineer - Electrical Technology
Government College of Technology
Sargodha, Pakistan10-1978
Skills
- Hotel Operations Management
- Guest Services and Relations
- Team Leadership
- Staff Development
- Problem solving
- Decision-making
- Budgeting
- Financial analysis
- Safety protocols
- Regulations
- Technical knowledge
- Collaborative work environment
- Efficient work environment
- Employee training
- Leadership and team building
- Staff management
- Training and coaching
Certification
- Hotel Certified Operator (Certification By Choice hotels International)
- Human Trafficking Awareness certification by Choice University
- Supervisory Skills - RP 248 Riyadh, KSA
- Overseas Facilities Management Course - National Foreign Affairs Training Center, U.S. Department of State, USA
- Managing Customer Service - RP123 Riyadh, KSA
- Property Management and NEPA - Regional Support Center, Frankfurt, Germany
- Overseas Advanced Ariba - PA 396, Washington DC
- Overseas Crisis Management Overview & Exercise - Dhahran, KSA
- Warehouse Safety - DOS SHEM Training Program, Dhahran, KSA
- Overseas Cashiers - PA 293, Bangkok, Thailand
- WinACS for Cashier - Bangkok, Thailand
Timeline
General Manager
JP Hospitality
07.2022 - Current
Team Lead / Assistant Manager
Extended Stay America
07.2020 - 07.2022
Facilities Supervisor/Assistant Facilities Manager - Procurement Team Supervisor/Principal Cashier
Embassy of the United States of America
05.1994 - 12.2019
Associate Engineer - Electrical Technology
Government College of Technology
Similar Profiles
Mike StovesMike Stoves
Task Force Executive Chef at United Hospitality/Transformation HospitalityTask Force Executive Chef at United Hospitality/Transformation Hospitality
Henry HiranoHenry Hirano
Campus Finance Manager at Aimbridge Hospitality / Evolution HospitalityCampus Finance Manager at Aimbridge Hospitality / Evolution Hospitality
Linda HoulihanLinda Houlihan
Area Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality SolutionsArea Account Director at Sabre Hospitality Solutions, EMEA, Sabre Hospitality Solutions
Elizabeth JanneyElizabeth Janney
Crew Member at MOD PizzaCrew Member at MOD Pizza
Neeyati KhatriNeeyati Khatri
Product Owner / Service Owner at United Network for Organ Sharing (UNOS)Product Owner / Service Owner at United Network for Organ Sharing (UNOS)