Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Javan Lyn

Hollywood,FL

Summary

Store Manager with several years of experience in retail, restaurant, customer service and party environments. Motivated professional with strengths in employee supervision and promotion of optimal customer service. Adept in employee relations, inventory management, and visual merchandising. Prepared, organized, trained in product knowledge and store regulations, with track record of optimizing product assortments and enhancing store profitability. Known for collaborative approach and consistent results in dynamic retail environments. Reliable in adapting to shifting market demands and skilled in vendor relations and team leadership. Committed to creating an environment that is conducive to high sales and customer satisfaction.


Overview

17
17
years of professional experience
1
1
Certification

Work History

Merchandise Manager

Dollar Tree - Lakeside Shoppes
08.2023 - Current

Merchandise Planning

  • Analyze market trends, customer preferences, and sales data to plan merchandise assortments.
  • Develop strategies for seasonal and promotional product launches.

Inventory Management

  • Monitor stock levels and ensure timely restocking of high-demand products.
  • Minimize overstock and reduce inventory costs by managing slow-moving items.

Supplier and Vendor Relations

  • Negotiate contracts, pricing, and delivery terms with suppliers and vendors.
  • Build and maintain strong relationships to ensure a reliable supply chain.

Product Selection and Procurement

  • Choose products that align with customer needs and market trends.
  • Place purchase orders and track deliveries to ensure timely arrival.

Sales and Performance Analysis

  • Track sales performance of merchandise and make data-driven decisions.
  • Identify top-performing and underperforming products and adjust strategies accordingly.

Pricing and Profitability

  • Set competitive pricing strategies to maximize profit margins.
  • Plan and execute markdowns, promotions, and discounts to boost sales.

Visual Merchandising

  • Collaborate with the visual merchandising team to create appealing product displays.
  • Ensure merchandise presentation aligns with brand standards and attracts customers.

Team Management

  • Supervise and train store staff or merchandising teams on product knowledge and sales techniques.
  • Provide guidance and support to achieve merchandising goals.

Compliance and Standards

  • Ensure all merchandise adheres to quality, safety, and regulatory standards.
  • Maintain consistent branding across all locations and platforms.

E-commerce Integration

  • Oversee online merchandising strategies, including product listings and promotions.
  • Coordinate with digital teams to ensure consistency between online and in-store offerings.

Waiter

Dave & Busters - Oakwood Plaza
10.2014 - 03.2016

Greeting and Seating Guests

  • Welcome guests warmly and guide them to their tables.
  • Present menus and inform guests of daily specials or promotions.

Taking Orders

  • Accurately take food and beverage orders, noting any special dietary needs or preferences.
  • Answer questions about menu items, preparation methods, or ingredients.

Serving Food and Drinks

  • Deliver food and drinks promptly and in the proper order.
  • Refill beverages and check on guest satisfaction throughout the meal.

Handling Payments

  • Present the bill and process payments (cash, credit card, or digital methods).
  • Provide accurate change or receipts to guests.

Customer Service

  • Address guest inquiries or complaints professionally and promptly.
  • Offer recommendations on menu items or wine pairings.

District Manager

Soles Inc.
08.2010 - 12.2012

District Managed 5 stores all at once leading a team of stockers to organize the stock room and sales floors, which increased customer satisfaction by 50%

Team Leadership and Management

  • Supervise and provide leadership to store managers within the district.
  • Recruit, train, and mentor store management teams.

Sales and Performance Oversight

  • Monitor sales performance for all stores in the district.
  • Analyze sales data to identify trends and implement strategies to meet or exceed targets.

Operational Efficiency

  • Ensure consistent implementation of company policies, procedures, and standards across stores.
  • Conduct regular store visits to evaluate operations, staff performance, and customer service.

Budgeting and Financial Management

  • Manage district budgets, including sales forecasts, payroll, and expenses.
  • Report on financial performance to regional or corporate leadership.

Inventory and Merchandising

  • Oversee inventory levels across all stores, ensuring adequate stock to meet customer demand.
  • Collaborate with merchandising teams to execute promotional campaigns and product launches.

Communication and Collaboration

  • Act as a liaison between corporate leadership and store teams.
  • Provide feedback from the district to corporate teams to inform decision-making.

Chef

Cafe Italia - Downtown Hollywood
05.2009 - 05.2010

Head Chef leading a team of cooks and prep management.

Menu Planning and Design

  • Create and update menus based on seasonality, trends, and customer preferences.
  • Develop recipes and test new dishes for quality and presentation.

Food Preparation and Cooking

  • Prepare ingredients, cook, and plate dishes according to recipes and quality standards.
  • Oversee the preparation of specialized dietary meals if required.

Kitchen Management

  • Supervise kitchen staff, including cooks and assistants.
  • Assign tasks, provide training, and ensure efficient workflow.
  • Monitor food preparation to ensure adherence to safety and hygiene standards.

Inventory and Cost Control

  • Order and manage inventory to ensure availability of ingredients without overstocking.
  • Monitor food costs and minimize waste to stay within budget.

Front Desk/Party Host/Cashier

Kabooms
04.2008 - 05.2009

Greeting and Welcoming Guests

  • Professionally greet visitors and clients upon arrival.
  • Provide information and direct them to the appropriate departments or individuals.

Answering Phone Calls

  • Manage a multi-line phone system, answering calls promptly and professionally.
  • Transfer calls to the appropriate person or department.
  • Take messages accurately when necessary.

Managing Appointments and Scheduling

  • Book and manage appointments, meetings, or reservations.
  • Maintain and update calendars for executives or staff.

Education

GED - Business Administration

Some College

Skills

  • Customer service
  • Inventory Management
  • Retail operations
  • Point of sales systems

Certification

Forklift License

Hobbies and Interests

Meditation, Reading, Cooking (Vegan), Swimming, Playing Chess

Timeline

Merchandise Manager

Dollar Tree - Lakeside Shoppes
08.2023 - Current

Waiter

Dave & Busters - Oakwood Plaza
10.2014 - 03.2016

District Manager

Soles Inc.
08.2010 - 12.2012

Chef

Cafe Italia - Downtown Hollywood
05.2009 - 05.2010

Front Desk/Party Host/Cashier

Kabooms
04.2008 - 05.2009

GED - Business Administration

Some College
Javan Lyn