JaVance M. Padgett
Dallas,Georgia
Summary
Dynamic and dedicated professional with extensive experience in customer service, janitorial, and food service roles that I held in my previous jobs over the past years. I have a proven ability to enhance customer satisfaction through effective communication and problem resolution. I pursue and consistently deliver exceptional service in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Server ( Seasonal Position )
Sunshine Retirement Living
Dallas , Georgia
03.2025 - 05.2025
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained records of transactions made during shift as required by law or company policy.
School Nutrition Assistant ( Substitute )
Paulding County School District
Dallas, Georgia
02.2024 - 03.2025
- Maintained sanitation standards in the kitchen area by cleaning tables, floors, and equipment.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Collaborated with nutritionists in order to develop new menu items that meet dietary needs.
- Followed recipes and presentation specifications as set by cafeteria management.
- Conducted inventory checks and reordered supplies to avoid shortages.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Assisted with ordering, stocking, and inventory of food items for cafeteria.
- Provided customer service, addressing diners' queries and feedback with professionalism.
Nutrition & Food Svc Asst 2
Wellstar Cobb Hospital
Austell, Georgia
02.2023 - 02.2024
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Replaced clean utensils in storage bins for easy access.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Adhered to sanitary regulations to prevent contamination with food products.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Delivered food to 30 patients and asked if meal met dietary needs.
- Helped kitchen staff by preparing items such as salads and desserts in advance.
- Assembled prepared food on trays for patients with regular and modified diets.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Environmental Services Tech ( Transferred )
Wellstar Kennestone & Wellstar Paulding Hospital's
Marietta & Hiram, Georgia
12.2019 - 12.2022
- Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.
- Cleaned and sanitized 30 rooms daily.
- Sanitized floors and walls to protect workers.
- Stocked supplies in restroom and other stations throughout office building.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Picked up and transported recyclables and trash from various locations to appropriate disposal facilities.
- Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.
- Reduced cleaning time significantly while maintaining company quality standards.
- Disassembled and assembled equipment for proper cleaning.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Lifted and properly disposed of furniture, equipment and heavy items.
- Maintained cleanliness and presentation of waiting area and rooms.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Handled cleaning and sanitation chemicals by following safety precautions.
- Complied with company policies regarding safe storage of chemicals.
- Followed sanitation schedule and documented cleaning activities.
Front Service Clerk and Customer Service Associate
Publix Super Markets
Dallas, Georgia
10.2018 - 11.2019
- Welcomed large volume of guests and improved overall customer service.
- Answered customer questions to maintain high satisfaction levels.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Resolved customers' complaints regarding products or services.
- Assisted customers with getting groceries loaded in vehicles.
- Retrieved carts from returns and parking lot.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Cleaned up spills, collected trash and swept and mopped floors.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Notified management of customer or employee accidents.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Vacuumed, buffed and used a Floor scrubber machine without causing disruptions to grocery business.
- Maintained restroom areas for order and cleanliness to promote professional appeal and maximum productivity.
Sales Associate/Cashier/Customer Service
Goodwill Industries Of North Georgia
Hiram, Georgia
12.2016 - 07.2017
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Performed stock processing by filling and stocking floor racks and backstock racks.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Floor Technician/Stocker/Backroom Inventory Associate
Kroger Stores
Dallas, Georgia
06.2012 - 06.2013
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Maintained merchandise presentation by stocking and rotating merchandise.
- Stocked shelves with new merchandise, and checked for outdated or damaged items.
- Replenished items to maintain stock availability.
- Greeted customers, and retrieved requested products to drive satisfaction.
- I vacuumed, buffed, and used a floor scrubber machine without causing disruptions to the grocery business.
Education
Cave Springs Job Readiness Certified -
Cave Springs Vocational Rehabilitation Center
Cave Springs, Georgia06.2016
Career Training -
Tommy Nobis Center
Marietta, Georgia11.2011
High School Diploma -
Paulding County High School
Dallas Georgia05.2011
Skills
- Customer service
- Janitorial
- Excellent communication skills
- Cash register operation
- Written and oral communication skills
- Reading comprehension skills
- Team-player mentality
- Very patient
- Stocker
- Warehouse
- Recycling
- Landscaping
- Focused
- Floor technician
- Outgoing personality
- Time management ability
- Listening skills
- Heartwarming
- Kind
- Housekeeping
- Sales associate
- Dependable
- Customer- and service-oriented
- Excellent multitasker
- Fast-paced
- Hardworking
- People-oriented
- Dedicated
- Inventory control procedures
- Caring
- Responsible
- Friendly
- Organize
- Respectful
- Positive attitude
- Happy personality
- Computer skills
- Resolution oriented
- Detail-oriented
- Cheerful and energetic
- Phone skills
- Money counting
- intelligent
- Nutrition and food
- Environmental Services Tech
- School nutrition assistant
- POS operation
- Hospitality and service knowledge
Additional Information
Hey Y'all, My name is JaVa'nce M. Padgett, I am 33 years old and I am a Georgia native ( "GO DAWGS ") and I reside in Dallas, Georgia. I'm the type of candidate that's ready to make a difference in the world. I am a multi-tasking individual who is always on top of things making sure everything is done correctly at the job. I'm also very dedicated, dependable and hardworking with careers I pursue. I work very well with all kinds of people whom I'm around. I also have great time management skills and attendance. I'm the candidate that's always looking for the next drive to make it to the next career milestone in my life to achieve all my goals and skills in everything I do in the work industry. I hope I am the applicant you will adore to have for this position that I am applying for and that you will be gratefully appreciated to have me to work for your establishment.
Sincerely,
JaVa'nce M. Padgett
Timeline
Server ( Seasonal Position )
Sunshine Retirement Living
03.2025 - 05.2025
School Nutrition Assistant ( Substitute )
Paulding County School District
02.2024 - 03.2025
Nutrition & Food Svc Asst 2
Wellstar Cobb Hospital
02.2023 - 02.2024
Environmental Services Tech ( Transferred )
Wellstar Kennestone & Wellstar Paulding Hospital's
12.2019 - 12.2022
Front Service Clerk and Customer Service Associate
Publix Super Markets
10.2018 - 11.2019
Sales Associate/Cashier/Customer Service
Goodwill Industries Of North Georgia
12.2016 - 07.2017
Floor Technician/Stocker/Backroom Inventory Associate
Kroger Stores
06.2012 - 06.2013
Cave Springs Job Readiness Certified -
Cave Springs Vocational Rehabilitation Center
Career Training -
Tommy Nobis Center
High School Diploma -
Paulding County High School
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