Jeremy Walker
Fayetteville,Georgia
Summary
Navy Reservist/Third Class Petty Officer/ Engineman "A" School Surface Warfare Officers Command Unit Certification. 5 Years of Service. Successfully led training program for groups of sailors. Diesel Engine Specialist.
Overview
5
5
years of professional experience
Work History
Account Manager
Genpact
02.2024 - 11.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Manager
Matador Distributing
01.2023 - 02.2024
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
Sales Professional
ALM Kia South
04.2020 - 12.2022
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
Education
High School Diploma -
Fayette County High
Fayetteville, GA05.2014
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Goals and performance
- Attention to detail
- Multitasking
- Adaptable and flexible
Additional Information
Activities and Volunteering
Delta Airlines/Hands on Atlanta, Help build reading lofts for children.
Walk a Thon/ Relay for Life/ Breast Cancer Awareness
Timeline
Account Manager
Genpact
02.2024 - 11.2024
Account Manager
Matador Distributing
01.2023 - 02.2024
Sales Professional
ALM Kia South
04.2020 - 12.2022
High School Diploma -
Fayette County High
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