Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Javante Sheffield

Bridgeport, Connecticut,CT

Summary

Seeking a Amazon Delivery Associate position where good work ethics, dedication, excellent communication skills and a care for customer satisfaction is needed.

Overview

9
9
years of professional experience

Work History

Lead Representative

Renewal by Andersen
Cromwell, CT
04.2022 - Current
  • Ability to have conversations with ease, overcome objections and keep a positive attitude
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
  • Coordinated trade shows and created marketing collateral to reach greater potential customers.
  • Travel to and from events with setup items.
  • Train staff as needed

CDT Officer

Tom Patire Group LLC
Greenwich, CT
01.2021 - 01.2022
  • Work with security at the Greenwich Hospital apart of a deescalation team
  • Responsibilities included assisting nurse staff with hostile patients, patrolling a hospital wing, and overseeing the mental health unit.
  • Addressed emergency situations encountered following policies, procedures and strategies.
  • Prepared and submitted detailed reports for official assignments and investigations.
  • Directed traffic to maintain safe and orderly traffic flow.
  • Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.

Merchandising Associate

Home Depot
Trumbull, CT
10.2015 - 10.2020
  • Maximize company sales growth and profitability by maintaining the sales floor and stockroom and facilitate the flow of product in order to provide an engaging experience to every customer
  • Trained and managed merchandising associates to uphold company standards in customer service and product information.
  • Maintain and stock the sales floor, including sales counters and all store displays and uprights/shelves, understanding the priorities of stocking, signage and cleaning
  • Read and interpreted plan-o-gram to ensure set compliance
  • Clean and merchandise product to ensure merchandise is presented in a visually appealing manner
  • Organize product and perform focused pack-down on low stock and out-of-stock products utilizing store lift equipment
  • Maintain bays, fixtures, displays and product
  • Maintain up to date paperwork that coordinates with the MET service standards
  • Maintain, order, and install material/signage
  • Replace damaged or missing price labels
  • Heavy lifting upwards to 80lb's

Lyft Driver

Lyft
Bridgeport, CT
01.2016 - 01.2019
  • Interact with clients in a friendly and professional manner
  • Pick up and drop off clients in a punctual and reliable fashion
  • Maintain accurate monthly mileage records
  • Ensure vehicle is filled with gas and ready for use during your shift
  • I accomplished 791 rides driving for Lyft for 3.4 years.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Read maps and followed written and verbal geographic directions.

Education

High School Diploma -

The Marvelwood School
Kent, CT
05.2013

Skills

  • Customer service
  • Time Management
  • Retail Management
  • Planograms
  • Freight Experience
  • Weight Lifting
  • Computer Skills
  • Delivery Driver Experience
  • Warehouse Experience
  • Teamwork Skills
  • Verbal and Written Communication
  • Sales Strategies

Timeline

Lead Representative

Renewal by Andersen
04.2022 - Current

CDT Officer

Tom Patire Group LLC
01.2021 - 01.2022

Lyft Driver

Lyft
01.2016 - 01.2019

Merchandising Associate

Home Depot
10.2015 - 10.2020

High School Diploma -

The Marvelwood School