Javar Ready
Columbia,SC
Summary
Experienced in overseeing large construction projects from start to finish. Strong track record in delivering exceptional results. Proven ability to effectively manage teams, ensuring projects are completed on time and meet the highest quality standards. Demonstrated expertise in project planning and resource allocation, adept at optimizing efficiency and maximizing productivity.
Overview
12
12
years of professional experience
Work History
Senior Site Manager
Ricoh USA
06.2022 - Current
- Responsible for managing the daily operations of a large legal firm, while managing direct reports
- Prioritizes complex projects while effectively managing multiple and competing priorities
- Fosters an inclusive and high-performing team environment
- Consistently consults and displays insights into strategic and tactical issues by actively seeking input from counterparts in other business units and businesses
- Responsible for staffing and performance management of assigned site personnel and assigned Field Service Representative staff
- Creates and maintains a customer-focused environment with regular end-user feedback and customer satisfaction surveys, with an active Commitment Action Document
- Ensures the quality of operations for the shift by assisting in the achievement of goals in Audit and Deadline standards and compliance, utilizing tools and best practices
- Ensures that the location is properly staffed by promoting the effective use of the internal recruiting and selection process to attract and hire talent
- Responsible for employee retention, performance management, and employee counseling
- Identifies training and performance planning targets through the development of assigned staff through Individual Development Plan Management, along with succession planning and mentorship
- Focus is on business retention, customer service, high-performing team, and profitable growth
- Understand complex and detailed processes, seek ways to improve operational effectiveness, conduct root cause analysis, and issue resolutions to ensure optimal customer satisfaction
- Identify gaps in service delivery and adjust process documentation to work within the law firm requirements
- Facilitates the resolution of issues concerning pricing, orders-in, and invoicing by interacting and communicating with the sales department
- Clearly communicates job expectations/consequences of direct reports by training, cross-training, coaching, counseling, directing, and evaluating the work and efficiency of subordinates to increase their work output and work quality
- Acts as a consultant to customers in improving business processes through workflow enhancements and appropriate services
- Collaborates with other leaders, team members, and internal or external customers to implement a solution or initiative
- Able to support, lead, and manage the team through all phases of Change Management, with the support of upper management
- Suggests, develops, and implements process improvements that increase quality or productivity
- Completes Monthly Operations Review, site reports, and other paperwork as necessary
Operations Manager
Pacific Dental Services
09.2020 - 06.2022
- Achieve financial performance and revenue growth goals while supporting our culture and mission
- Expert in the local market, employing best practices for patient acquisition and retention
- Provide direct individual and team leadership to achieve success in an entrepreneurial environment
Retail Store Manager / Recruiter
T-Mobile
10.2016 - 09.2020
- Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory
- Made staffing adjustments as needed to meet the needs of the business
- Established and exceed organizational performance and individual performance goals
- Completed duties and provided leadership designed to deliver high levels of service to customers within the framework of established company policies
- Screened and hired outstanding talent for the organization and recruit sales staff on an ongoing basis
- Responsible for all aspects of retail including hiring, training, marketing, loss prevention, and team leadership
- Ensured that visual merchandising is appealing to customers while adhering to T-Mobile standards
- Participated in community events, local marketing events and public relations activities to develop a positive image for the company in the local community
Sports Marketing Promotional Sales Agent ( Temp)
Proharma Sales
08.2016 - 10.2016
- Building relationships with local high school football programs through interactions with coaches and athletic directors
- I facilitated the distribution of products and samples packs to high school athletes
- Arrangements with high school athletic directors and/or football coaches to deliver product samples for distribution to football players at the Freshman, Jr
- Varsity and Varsity levels
Youth Program Site Supervisor
YMCA of Columbia
10.2015 - 06.2016
- Lead all staff meetings and assist in development and delivery of training seminars
- Develop strategies to motivate staff and achieve goals
- Responsible for the detailed program planning and overall delivery
- Develop and maintain communication boards to keep families informed of YMCA policies and procedures
Physical Education & Health Teacher/Junior Varsity Head Basketball Coach
Royal Live Oaks Academy of Arts
08.2013 - 06.2015
- Develop effective lesson plans to teach physical education appropriate to the age or grade level
- Teach cognitive concepts about motor skills and fitness
- Instruct students on the importance of regular amounts of appropriate physical activity now and throughout life
Education
Bachelor of Science - Physical Education/Sports Management
South Carolina State University
Orangeburg, SC05.2011
Skills
- Project Coordination
- Client Support
- Workforce Development
- Employee Performance Evaluation
- Skilled in Software (Excel/Word/Powerpoint)
Timeline
Senior Site Manager
Ricoh USA
06.2022 - Current
Operations Manager
Pacific Dental Services
09.2020 - 06.2022
Retail Store Manager / Recruiter
T-Mobile
10.2016 - 09.2020
Sports Marketing Promotional Sales Agent ( Temp)
Proharma Sales
08.2016 - 10.2016
Youth Program Site Supervisor
YMCA of Columbia
10.2015 - 06.2016
Physical Education & Health Teacher/Junior Varsity Head Basketball Coach
Royal Live Oaks Academy of Arts
08.2013 - 06.2015
Bachelor of Science - Physical Education/Sports Management
South Carolina State University
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