Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Javaree Williams

Atlanta,GA

Summary

Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.

Overview

8
8
years of professional experience

Work History

Warehouse Lead

Saddlecreek
Atlanta, Georgia
03.2022 - Current
  • Maintained inventory records with timely updates.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Provided feedback on improvement opportunities within the warehouse environment.
  • Utilized forklift to move inventory items.
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
  • Created reports detailing shipment information such as quantity received or shipped out, product availability.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Removed damaged products from outgoing shipments during final inspections.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Completed daily document logs to track shipments and inventory.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.

Customer Service Representative

Nu Image Security Co
Atlanta, Georgia
01.2017 - 09.2022
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Evaluated performance of security staff and provided constructive feedback.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.
  • Supervised property entrances and exits and monitored employee safety.
  • Recognized by management for providing exceptional customer service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained updated knowledge through continuing education and advanced training.

Route Delivery Driver

Amazon
Fairburn , GA
05.2018 - 02.2022
  • Verified delivery of items with customers and obtained proper signatures.
  • Navigated through diverse routes using GPS and map applications to ensure timely deliveries.
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Inspected vehicle before each shift to ensure safe operation conditions.
  • Conducted daily vehicle inspections to ensure safety and reliability before starting routes.
  • Verified contents of inventory against customer receipts.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained accurate delivery records, including times, mileage, and customer signatures.

Education

Georgia Southern University
Statesboro, GA
05-2016

High School Diploma -

Westlake High School
Atlanta
05-2012

Skills

  • Shipping and receiving
  • Materials management experience
  • Materials transportation
  • Warehouse functions
  • Process improvement
  • Regulatory compliance
  • Daily logging
  • Commercial driving
  • Delivery pickup
  • Staff development
  • Navigational systems and GPS
  • Customer service
  • Route planning
  • Schedule management
  • City and non-city driving
  • Fuel efficiency
  • Equipment monitoring
  • Worksite safety
  • Attention to detail

Accomplishments

  • Completed a critical project ahead of schedule and under budget, saving the company $50,000
  • Led a cross-functional team in successfully launching a new product line, resulting in a 15% increase in market share within the first quarter.
  • Awarded "Customer Service Representative of the Month" for consistently exceeding customer service expectations

Affiliations

  • Achieved top sales representative for the quarter, exceeding sales targets by 25%.
  • Consistently ranked in the top 10% of sales team, generating over $100,000 in new business annually

Timeline

Warehouse Lead

Saddlecreek
03.2022 - Current

Route Delivery Driver

Amazon
05.2018 - 02.2022

Customer Service Representative

Nu Image Security Co
01.2017 - 09.2022

Georgia Southern University

High School Diploma -

Westlake High School

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Javaree Williams