Hardworking and passionate about opportunities for growth and chances to expand educational knowledge . Ready to help the team achieve company goals, as well as achieving personal goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nail Technician
Foot Savi
10.2023 - Current
Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
Boosted salon revenue by upselling additional services and retail products to clients.
Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Server
The Grand On Main
03.2022 - 09.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Buffalo Wild Wings
03.2020 - 07.2023
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Walmart
04.2020 - 07.2022
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Helped customers locate products and checked store system for merchandise at other sites.
Crew Leader
Sonics Drive In
07.2019 - 09.2020
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Implemented quality control measures to ensure consistent results across all completed tasks and projects.
Developed a strong sense of teamwork among crew members through regular communication and team building activities.