Javed Alam Musalman
Doha
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Qatar Aviation Service in Administration Support as a role of Driver/Messenger ,Cargo & Baggage Transport Driver and Ground Handling Agent in baggage department. Demonstrates exceptional teamwork and communication skills, alongside a commitment to safety and timely delivery. Skilled in navigation and baggage handling, ensuring seamless service under pressure.
Overview
8
8
years of professional experience
Work History
Driver/Messenger - Administration Support
Qatar Aviation Services
05.2025 - Current
- Operated delivery vehicles, ensuring timely and safe transport of goods.
- Conducted routine vehicle inspections, maintaining compliance with safety regulations.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Assisted in training new drivers on company policies and safety protocols.
- Provided exceptional customer service during deliveries, fostering positive relationships with clients.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Obtained signatures from customers upon delivery of goods.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Maintained accurate records of deliveries and pickups, improving tracking efficiency.
- Maintained a safe driving record while adhering to strict company policies and traffic laws.
Cargo & Baggage Transport Driver
Qatar Aviation Service
11.2019 - 05.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Sub zone agent at cargo & baggage transport
- Holding Valid Qatari Driving License
- Operated various transport vehicles to ensure timely and safe delivery of cargo.
Ground Handling Agent
Qatar Aviation Service
11.2017 - 11.2019
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Observed safety and privacy procedures in handling passengers' property.
- Followed security protocols when handling passenger belongings, ensuring the protection of personal property and sensitive items.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Handling Qr flights as well as Other airlines
- Loading and sorting of baggage as per the airlines requirements
- Monitoring closely the scanning activities of GHA1 and GHA 2 while building up of baggage units to ensures no over carriages of unauthorised bags
- Ensure loading and delivery of baggage’s / ULD are commended without discrepancies on time offloading of baggage according to the priority
- After the peak operations doing FOD check's
Education
Arts - Computer Science
Dargahe Islamia
India07.2011
Skills
> Ability to work long periods and take responsibility
> Ability to work under any circumstances
> Good Behavior
> Responsibility and hard working
> Ability to work under pressure
> Good communication,interpersonal and team work skills
> Goods skills for radio communication
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Driver/Messenger - Administration Support
Qatar Aviation Services
05.2025 - Current
Cargo & Baggage Transport Driver
Qatar Aviation Service
11.2019 - 05.2025
Ground Handling Agent
Qatar Aviation Service
11.2017 - 11.2019
Arts - Computer Science
Dargahe Islamia
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