Javel A. Gilchrist
Port St. Lucie
Summary
Highly motivated and compassionate professional with a strong toundation in customer service, patient support, and administrative assistance, currently pursuing a Bachelor of Science in Psychology with a specialization in Applied Behavioral Analysis (ABA). Eager to apply diverse experience in health-focused environments, leveraging exceptional communication skills, keen observation, and a steadfast commitment to fostering well-being and satisfaction. Proven ability to maintain calm under pressure and adapt to diverse operational needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping/Environmental service VT
Cleveland Clinic/Martin Health Tradition
08.2023
- Clean patient rooms
- Empty trash cans
- Clearing away meals
- Reporting faults
- Making up beds
- Clean surfaces
Customer Support Agent/Optimum
IVOX Solutions
12.2022
- Taking inbound calls
- Customer service
- Answering customer calls, listening to their concerns and solving problems.
Event Specialist
Advantage Solution
06.2022 - 12.2022
- Greet, Tell, Purchase
- Customer service
- Have knowledge, for the market products
Unarmed Security Officer
Norton Museum of Arts
11.2019 - 01.2020
- Watching over the visitors, staff and museum assets and equipment.
- Continuous tours of the museum premises may include patrolling the outdoors during inclement weather.
- Protect the Modern European's Latin America and China Sculptures and artwork portraits.
Server
Morselife Health System
01.2017 - 05.2018
- Cleaning stations
- Ensure that the residents have an enjoyable dining experience.
- Serving food and drinks.
- Customer service.
- Removing dinnerware from tables in a timely manner.
Education
Psychology/ Applied Behavioral Analysis (ABA)
Purdue University Global
West Lafayette, IN, United States12.2025
Licensed class D security officer - undefined
Dias Protection Services LLC
West Palm Beach07.2019
High School Diploma - Health Professions
Clara Barton High School
Brooklyn, New York06.2016
Skills
- Great leader and highly motivated
- Excellent communication and interpersonal skills
- Ability to stay calm in stressful circumstances
- Strong customer service/People skills
- Customer relations
- Verbal communications
Certification
- Most active graduating senior and developing greater academic responsibility As witnessed by the Medgar Liberty Partnerships Program on June 2nd of 2016.
- Had experience as an unarmed security officer with full 40 hours of legal professional class D license and 1 year experience of security officer, provided by a security officer training school and licensed by the Florida Department of Agriculture on July 23rd, 2019
- StateFoodSafety SFS/ Food Safety Training and Certification
- Successfully completing the: Alcohol beverage server
- Certificate Verification: Jun 24, 2022
Employment Eligibility
Authorized to work in the U.S for any employer
Timeline
Housekeeping/Environmental service VT
Cleveland Clinic/Martin Health Tradition
08.2023
Customer Support Agent/Optimum
IVOX Solutions
12.2022
Event Specialist
Advantage Solution
06.2022 - 12.2022
Unarmed Security Officer
Norton Museum of Arts
11.2019 - 01.2020
Server
Morselife Health System
01.2017 - 05.2018
Psychology/ Applied Behavioral Analysis (ABA)
Purdue University Global
Licensed class D security officer - undefined
Dias Protection Services LLC
High School Diploma - Health Professions
Clara Barton High School