JAVELIN PARRA
Indian Orchard,MA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Loan Officer
Homestead Funding Corp.
01.2021 - Current
- Developed strong relationships with customers through high levels of customer service.
- Maintained strict confidentiality of bank records and client information.
- Collaborated with other departments to promptly process loan applications.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Real Estate Administrative Assistant
Real Living Realty Professionals
08.2020 - 12.2020
- Prepared purchase agreements and disclosures and used DotLoop system to complete paperwork.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of transactions to meet organizational and departmental objectives.
Office Administrative Assistant (Temp)
Johnson & Hill Staffing - Dept Of Mental Health
06.2020 - 07.2020
- Responded to inquiries from callers seeking information.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Therapeutic Mentor
Gandara Mental Health Center
11.2019 - 03.2020
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
Real Estate Administrative Assistant
Real Living Realty Professionals
01.2019 - 11.2019
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
Day Care Director
New Horizons Daycare
04.2018 - 01.2019
- Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Information Technology Intern
MassMutual
06.2016 - 03.2017
- Assisted with development as a tester of Salesforce to fulfill program completion requirements.
- Provided basic end-user troubleshooting and desktop support.
- Performed tests of functionality, security, and performance of different workstations and devices.
- Installed, modified, and repaired software and hardware to resolve technical issues.
Education
Some College - Psychology
Bay Path University
Longmeadow, MASome College - Business Administration
Springfield Technical Community College
Springfield, MASkills
- Microsoft & Google Products Proficient
- Computers and Technology
- Fluent in English & Spanish
- Strong communication skills
- Strong organizational skills
Timeline
Loan Officer
Homestead Funding Corp.
01.2021 - Current
Real Estate Administrative Assistant
Real Living Realty Professionals
08.2020 - 12.2020
Office Administrative Assistant (Temp)
Johnson & Hill Staffing - Dept Of Mental Health
06.2020 - 07.2020
Therapeutic Mentor
Gandara Mental Health Center
11.2019 - 03.2020
Real Estate Administrative Assistant
Real Living Realty Professionals
01.2019 - 11.2019
Day Care Director
New Horizons Daycare
04.2018 - 01.2019
Information Technology Intern
MassMutual
06.2016 - 03.2017
Some College - Psychology
Bay Path University
Some College - Business Administration
Springfield Technical Community College
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