Results-driven and team-oriented professional with extensive experience in retail operations, loss prevention, and sales coordination. Adept in surveillance, training, and strategic execution, with a strong record of identifying and resolving challenges while supporting company growth in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Data analysis
Written communication
Adaptability
Inventory management
Time management abilities
Surpassed company sales goals 1 of only 2 in the entire organization to do so.
Led in -store education sessions resulting in measurable increase in product knowledge and conversion.
Built strong rapport with Sephora management and cast members,increasing brand engagement and trust.
Maintained excellent relationships with Sephora Store Directors and brand executives.
Identified underperforming doors and implemented focused strategies to boost sales.
Successfully launched new product lines in key NYC locations,Exceeding launch expectations.
Reduced shrink to under 1 % through proactive audits, team training, and strategic floor presence.
Conducted internal investigations resulting in the resolution of high-value theft cases and recovery of assets.
Partnered with store and district leadership to implement loss prevention protocols that improved compliance and safety.
Trained store teams on theft deterrence techniques, increasing awareness and decreasing incidents.
Built strong relationships with local law enforcement and mall security to support high-risk store operations.
Used CCTV and behavioral analysis to detect and prevent both internal and external theft.
Class D security license