Javen Adkins

Inspected materials before assembly to verify compliance of quality control standards. Carefully packaged finished products and prepared for shipment. Operated 10 machines proficiently and in compliance to safety standards. Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

Implemented best practices for material handling, contributing to reduced damage rates during transportation.

Repair computer hardware and software based. Restore and rebuild products to working order. Manage and maintain client units in a timely manner. Diagnose problems with PC, laptops, and custom builds. Repair and find a solution for issues that arise. Our team works together collaboratively to accomplish a single goal- repair and replace parts to satisfy the customers' needs.

Manage inventory and maintain accuracy. Secure contractors' arrival and verify inventory on paperwork is accurate. Find resolutions for inventory discrepancies and verify warehouse locations. Collaborated with team to unload trailers and receive them in the dock station.

Provide exceptional customer service to Geek Squad customers, both in-store and over the phone. Diagnose technical issues with a variety of products, including computers, tablets, phones, gaming systems, home theater equipment, and more. Explain complex technical concepts in an easy-to understand manner for customers. Assist customers with product setup, installation, and troubleshooting. Utilize Geek Squad tools and resources to provide accurate solutions to customer inquiries. Provide recommendations on additional services or products that may be beneficial to customers. Maintain up-to date knowledge of current technology trends and products.

Helped maintain safe environments for customers to come in and out of. Drove the forklift around the outdoor facility to stack products such as brick, concrete, and wood. Utilized the resources provided to me to help customers choose the type of brick, concrete, or wood needed for their select projects. Stocked tile/appliances inside the warehouse using dollies and jacks.

Preparing orders for customers and ensuring customer requests are followed. Ensuring food is kept at a safe temperature for proper food safety. Working with your team to resolve customer complaints. Working with your team to resolve customer complaints. Assisting with putting away various supplies from truck deliveries.