Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javeon Boley

Houston,TX

Summary

Dynamic leader with proven expertise in customer service and cash management honed at Family Dollar. Excelled in enhancing shopping experiences and resolving complaints, boosting customer satisfaction significantly. Skilled in team leadership and attention to detail, adept at implementing loss prevention strategies and driving store promotions. Achieved notable improvements in efficiency and customer loyalty through innovative feedback incorporation and relationship building.

Overview

2025
2025
years of professional experience

Work History

Cashier Manager

Family Dollar
  • Coordinated promotional price changes, ensuring accurate pricing information at the register level.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Implemented loss prevention measures to mitigate theft incidents at the register area.
  • Collected valuable feedback from customers regarding their shopping experience, identifying areas for improvement and implementing necessary changes to enhance overall satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Built positive relationships with customers to increase repeat business.

Stocker

Family Dollar
12.2023 - 04.2024
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

Franklin Parish High School
Winnsboro, LA
05.2024

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Time management
  • Attention to detail
  • Customer complaint resolution
  • Order management
  • Team leadership
  • Store promotions

Timeline

Stocker

Family Dollar
12.2023 - 04.2024

Cashier Manager

Family Dollar

Franklin Parish High School
Javeon Boley