Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Work Availability
Timeline
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Javette Freeman

Javette Freeman

VA

Summary

Strategic thinker with advanced professional solutions, with more than 5+ years of experience in the Administrative, training, clerical, and customer relation support. I have extensive experience in managing and completing simultaneous projects in a professional and educational enviornment. Specializing in administrative support to agencies with the commitment to deliver high quality results with little supervision.

Resourceful Order Picker familiar with quality control and organizing packages. Team player consistently selected to mentor new warehouse employees. Recognized for meeting quotas, deadlines and quality standards.

Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Dependable Market Representative develops and executes marketing plans prioritizing sustainable growth. Contributes to organizational promotion by emphasizing brand awareness and customer loyalty. Innovative professional consistently formulates practical promotion concepts. Industrious Marketing Specialist offering [Number] years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting, and project management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Order Filler

Walmart Distribution
Charlottesville, VA
02.2024 - Current
  • Used handheld scanners to key in data for packages.
  • Collaborated with team members to achieve daily goals set by management.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.

Senior Marketing Representative

BlueGreen Vacations
Gordonsville, VA
11.2014 - Current
  • Distribution of resort arrivals to team members
  • Tedious with contracts pertaining to deeded ownership
  • Team lead and training experience
  • Efficient in excel for 4/8 week report
  • Concierge for Arriving guest go our resort
  • Troubleshooting experience for internet ATT services
  • Organizing owner party events for owner party weekends marketing new business for sales department
  • Book guest for sales presentations, set deeded owners up for owner reviews
  • Calculate incentives for guest touring in sales center
  • Creating marketing plans
  • Participates in OPC trade shows events
  • Proficient in customer events such as food tours, wine tours, amusement parks events, on site dinners
  • Managing the marketing budget
  • Developing marketing materials to generate sales leads.

Executive Administrative Assistant

HPDS Sports
Richmond, VA
01.2009 - 01.2012
  • Prepared reports and financial data trained and supervised other support staff customer relations
  • Employer trainee
  • Field telephone calls
  • Received and directed visitors, screened incoming business calls an messages for marketing purposes filing and faxing
  • Extensive software skills Internet research abilities and strong communication skills
  • Keyboarding database management Advance knowledge in Microsoft Word, Excel, and Quick Books
  • Designed electronic file systems and maintained electronic and paper files
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
  • Planned meetings and prepared conference rooms
  • Posted open positions on company and social media websites
  • Organized files, developed spreadsheets, faxed reports and scanned documents.

Shipping Agent/Universal Agent

UPS Freight Corporate
Richmond, VA
11.2008 - 04.2009
  • Data Entry required for the position Completed shipping orders
  • Assisted customers with service questions, transit time, and Bill Of Lading Contracts and policies
  • Completed intensive training classes In put data for the entire local and out of state service centers
  • Inbound and outbound call center calls Assisted Customer Cubic Capacity, quotes for billing purposes
  • Analyzed reports and supplied data to fulfill customer report requirements
  • Formulated and enforced Service Center policies, procedures and quality assurance measures
  • Led the selection and implementation of a new phone system
  • Provided cross training to 10 staff members.

Customer Service Call Center

Baby Universe
Glen Allen, VA
01.2007 - 01.2008
  • Input and processed orders and electronic payments in to CS system
  • Critiqued orders and problem solving, and corrections for any Call Tags, or defective items
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Demonstrated mastery of customer service call script within specified time frames
  • Developed effective relationships with all call center departments through clear communication
  • Input shipping replacements, orders and updates, and manufacture contacts
  • Intensive training on Product knowledge
  • Processed emails orders, and customer inquiries
  • Processed per-merge orders transitioned with E-Toys due to merge
  • Temporarily responsible for Accounts Payable credits, charges for Bill Me Later accounts, and Pay Pal accounts.

Lead Care Manager

Brighton Gardens Senior Living
01.2006 - 01.2007
  • Supervised night shift three times a week
  • Assisted Coordinator with call log for guest behavior changes
  • Certification in First Aid, and CPR
  • Completed care manager training Program
  • Assisted seniors with every day feedings and helped with daily living routines
  • Transported guest to appointments and trips and outings
  • Meet with family member with good/bad progress of guest.

Hostess/Care Side Go Specialist

Apple-bee's Neighborhood Bar and Grill
Richmond, VA
05.2004 - 06.2006
  • Processed orders in system via telephone
  • Logged any customer's dissatisfaction
  • Organized food orders processed payments
  • Hostess- Busted tables daily Seated customer accordingly Updated table counts
  • Kitchen Prep- Proportioned food Arranged freezer when needed by management marked and dated food for monthly inspections
  • Waitress- Catered to customers for compensation Input food orders in system
  • Completed daily menu training foray new entree's

Education

MBA - Masters of Business with concentration of Accounting

University of Phoenix-Online Campus
10.2020

Bachelors - Science in Criminal Justice Administration

University Of Phoenix
01.2016

Associates - Arts in Criminal Justice / Psychology

University Of Phoenix
01.2013

High school Diploma - Graduated

Patrick Henry
05.2003

Skills

  • Microsoft Office proficiency
  • Professional and mature Excel spreadsheets
  • MS Office Suite knowledge
  • Meticulous attention to detail
  • Strong problem solver
  • Results-oriented Mail management
  • Self-directed
  • Report writing
  • Time management
  • Meeting planning
  • Concierge Services
  • Management Process
  • Rolling report experience
  • Interdepartmental Communication
  • Boxing and Labeling
  • Workload Priorities
  • Product Location
  • Warehouse Safety
  • Heavy Lifting
  • Stress Tolerance
  • Order Accuracy
  • [Type] marketing
  • Brand building
  • Research and trend analysis
  • Employee training
  • Budgeting
  • Customer demographics
  • Database Management
  • Campaign development

Assessments

Attention to Detail, 05/2019, https://share.indeedassessments.com/share_to_profile/af39e71c7b1c6982345e78c6dd28240eeed53dc074545cb7

Personal Information

Willing To Relocate: Anywhere

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Order Filler

Walmart Distribution
02.2024 - Current

Senior Marketing Representative

BlueGreen Vacations
11.2014 - Current

Executive Administrative Assistant

HPDS Sports
01.2009 - 01.2012

Shipping Agent/Universal Agent

UPS Freight Corporate
11.2008 - 04.2009

Customer Service Call Center

Baby Universe
01.2007 - 01.2008

Lead Care Manager

Brighton Gardens Senior Living
01.2006 - 01.2007

Hostess/Care Side Go Specialist

Apple-bee's Neighborhood Bar and Grill
05.2004 - 06.2006

MBA - Masters of Business with concentration of Accounting

University of Phoenix-Online Campus

Bachelors - Science in Criminal Justice Administration

University Of Phoenix

Associates - Arts in Criminal Justice / Psychology

University Of Phoenix

High school Diploma - Graduated

Patrick Henry
Javette Freeman