Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javian Garza

Elgin

Summary

Dynamic and detail-oriented professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient order management and a commitment to cleanliness. Skilled in food preparation and safety awareness, consistently contributing to a positive dining experience and operational efficiency.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience

Work History

Crew Member

Gas Station
10.2024 - 03.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished serving stations with fresh food and cleaned up spills.

Crew Member

Braum's Ice Cream & Burger Restaurant
01.2024 - 07.2024
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Increased customer satisfaction with prompt and accurate order taking.

Crew Member

McDonald's
04.2022 - 12.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Bud Trimmer

Dispensary
06.2021 - 11.2022
  • Maintained a clean and organized work environment, ensuring compliance with safety regulations.
  • Identified and reported any signs of pests or diseases, contributing to healthy crop yields.
  • Supported harvest activities by carefully removing buds from plants to preserve quality and minimize waste.
  • Collaborated with team members to complete large-scale trimming projects efficiently and effectively.

Crew Member

McDonald's
02.2019 - 08.2019
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School Diploma -

Hobbs High School
Hobbs, NM
07-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Cleaning
  • Clear communication
  • Taking orders
  • Self-discipline
  • Cleaning and sanitizing
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Food preparation
  • Heavy lifting
  • Safety
  • Hospitality service expertise

Timeline

Crew Member

Gas Station
10.2024 - 03.2025

Crew Member

Braum's Ice Cream & Burger Restaurant
01.2024 - 07.2024

Crew Member

McDonald's
04.2022 - 12.2023

Bud Trimmer

Dispensary
06.2021 - 11.2022

Crew Member

McDonald's
02.2019 - 08.2019

High School Diploma -

Hobbs High School

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