Javid Saidi
Aldie,VA
Summary
Dynamic and results-driven professional with hands-on experience in data center operations and a strong academic background in cybersecurity. Skilled in deploying and optimizing server environments, diagnosing and resolving technical hardware issues, and driving continuous improvement. Certified in CompTIA Security+ with a commitment to industry standards and proactive problem-solving. Experienced in various software tools and known for providing excellent customer service via ticketing systems. Eager to leverage my skills to drive organizational growth and enhance operational performance in a fast-paced, evolving technological landscape.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Center Operations Technician
TikTok
2023.03 - Current
- Providing technical support Install and configure data link layer to application layer Daily monitor and maintaining of network. Ensure network availability for users accessing servers. Engage in site layout (network construction). Running Linux based commands for diagnostic hardware and software troubleshooting, repair and replace faulty components within a server. Troubleshooting networking devices and cabling. Customer service via ticketing system to interpret and determine what is required to address a server issue
Data Center Operations Technician
IBM
2022.01 - 2023.03
- Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers Deployment of Cisco Layer 2 networking equipment. Troubleshoot, test, quality assurance of server hardware. Professionally resolve hardware issues. Create tickets within the ticketing system to address problems, incidents and changes of hardware. Identified and reported problem devices and replaced defective parts. Communicate and provide customer support via ticketing system to professionally address customer issues.
Education
Bachelor of Applied Science - Cybersecurity
George Mason University
Fairfax, VA12.2024
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
Annandale, VA07.2022
High School Diploma -
John Champe High School
Aldie, VA06.2020
Skills
- server troubleshooting
- Networking
- Fiber Cables/ LC/ AOC
- cable testing/ OTDR
- switch troubleshooting
- RDP
- Incident Response
- Wireshark
- Kali Linux
- office 365
- Active directory
Certification
- Comptia Security+
- Google IT support
Timeline
Data Center Operations Technician
TikTok
2023.03 - Current
Data Center Operations Technician
IBM
2022.01 - 2023.03
Bachelor of Applied Science - Cybersecurity
George Mason University
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
High School Diploma -
John Champe High School
- Comptia Security+
- Google IT support
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