JavidIkbal Manjra
Queens
Summary
Reliable and dedicated professional with experience as a Security Officer, Retail Store Manager, and Assistant Manager in a retail pharmacy. I have a strong track record of keeping workplaces safe, supporting teams, and ensuring smooth daily operations. Skilled in loss prevention, handling incidents, enforcing policies, and providing excellent customer service. I’m a hands-on leader who enjoys training staff, solving problems, and creating a secure and welcoming environment for both employees and customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Retail Store
01.2025 - 07.2025
- Monitored store entrances, exits, and sales floors to prevent theft and ensure safety.
- Conducted regular patrols and identified potential security risks.
- Responded to alarms and incidents, coordinating with law enforcement as needed.
- Enforced store policies and assisted in loss prevention investigations.
- Provided customer service while maintaining a professional security presence.
- Monitored surveillance cameras and conducted bag checks to reduce inventory loss.
- Supported staff during busy periods and trained new employees on safety procedures.
- Participated in safety audits and ensured compliance with company and legal standards.
Assistant Manager
Retail Pharmacy
01.2024 - 01.2025
- Managed daily pharmacy operations and supervised staff.
- Trained pharmacy technicians and ensured accurate prescription filling.
- Handled inventory, orders, and regulatory compliance.
- Assisted customers with medications and insurance questions.
- Improved workflow to reduce patient wait times and supported health programs.
Manager
Retail Store
12.2022 - 01.2024
- Managed daily store operations, including staff scheduling, inventory, and cash handling.
- Supervised, trained, and motivated a team to achieve sales targets and high customer satisfaction.
- Developed sales strategies that increased revenue and monitored key performance metrics.
- Ensured compliance with company policies, safety regulations, and loss prevention.
- Resolved customer issues and maintained a positive shopping experience.
- Oversaw merchandising, inventory displays, and coordinated with suppliers.
- Conducted performance reviews and coached staff for productivity and growth.
Unarmed Security Officer
Retail
07.2025 - Current
- Supervised security staff and daily store operations.
- Monitored store and patrol areas to prevent theft and ensure safety.
- Trained new team members on policies and procedures.
- Responded promptly to alarms, emergencies, and incidents.
- Assisted management in maintaining a safe shopping environment.
- Prepared incident reports and maintained security records.
- Managed crowd control during busy hours and events.
Education
Bachelor of Arts - Economics
VNSGU
Valsad, India02-1988
High School Diploma -
VNSGU
Gujarat, India01-1981
Skills
- Security monitoring and surveillance (CCTV, alarms)
- Incident response and emergency management
- Loss prevention and theft detection
- Team supervision and training
- Policy enforcement and safety compliance
- Report writing and documentation
- Customer service and communication
- Risk assessment and crowd control
Certification
- Security Officer License
- Loss Prevention / Retail Security Training
- Leadership or Management Training
- Customer Service Excellence Training
Accomplishments
- Helped reduce store theft by improving security and training staff.
- Managed a team of [number] employees and improved daily store operations.
- Kept the workplace safe with no major incidents over [time period].
- Trained new staff on safety rules, store policies, and customer service.
- Improved inventory management and reduced losses.
- Recognized for keeping a safe and welcoming environment.
- Worked with law enforcement to quickly handle incidents.
Languages
English
Professional Working
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Unarmed Security Officer
Retail
07.2025 - Current
Security Officer
Retail Store
01.2025 - 07.2025
Assistant Manager
Retail Pharmacy
01.2024 - 01.2025
Manager
Retail Store
12.2022 - 01.2024
Bachelor of Arts - Economics
VNSGU
High School Diploma -
VNSGU
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