Javier Argueta
Uniondale,NY
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. I'm a very friendly person and very hardworking. Im always motivated to succeed and making the business that Im in grow because if the business it's successful the workers will be rewarded.
Overview
12
12
years of professional experience
Work History
Sales Manager
AT&T
09.2022 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expain sales opportunities.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Car Salesman
Garden City Jeep
11.2018 - Current
- Provided every customer with professional and polite support for sales and service needs
- Processed payments and maintained accurate drawers to meet financial targets
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Showcased vehicle features and took customers on test drives in local area
- Answered customer emails and telephone requests for information
- Provided information about sales processes, warranty requirements and service standards
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service
- Met incoming customers at door to guide through showroom and sales lot
- Greeted customers at arrival to build positive relationships and discuss vehicles
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures
Kay Jewelry
Signet Jewelry
06.2018 - Current
- Provide customer excellent service
- Help them pick out the right engagement Ring
- Educate them on diamonds and also of our special services
Fire Extinguisher Technician
Tfp1
02.2020 - 09.2022
- Inspected and tested building manual and automatic response fire suppression systems.
- Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
- Identified safety concerns and documentable fire code violations in new constructions and existing structures.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
Dunkin Donuts Manager
Dunkin Donuts
12.2012 - 06.2018
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Maintained high referrals and consistent repeat business due to first-rate customer service standards
- Trained and developed all sales team members for new location
- Processed payments and maintained accurate drawers to meet financial targets
- I started as a regular cashier
- After the first year I was promoted to shift leader
- Then as a matter of 6 months I became assistant manage
- Later on after a year and a half I became manager one of the youngest one
- I was in charge of multiple things such as inventory placing, scheduling employees, processing paperwork, making sure all the regulations from corporate were up to date
Starbucks Team Lead
Flick
05.2016 - 05.2018
- Restocked counter and customer areas to maintain adequate items levels for expected needs
- Memorized official and off-menu preparations to serve all customer beverage desires
- Protected customers by regularly cleaning and sanitizing work areas and equipment
- Listened to customer desires and needs to recommend optimal products
- Enthusiastically engaged customers during busy periods to keep mood light and fun
- Merchandised display cases and diligently promoted prepared foods to drive business revenue
- Educated customers on beverage menu items and provided samples of daily brews
- Provided onsite training
Education
GED -
Uniondale High School
Uniondale, NYSkills
- New car purchases
- Aftermarket products
- Goal-oriented
- Professional development
- Attention to detail
- Negotiation strengths
- Self-motivated
- Documentation
- Brand loyalty
- Revenue generation
- Technology features
- Car insurance
- Responsible
- Bilingual
- Competitive
Timeline
Sales Manager
AT&T
09.2022 - Current
Fire Extinguisher Technician
Tfp1
02.2020 - 09.2022
Car Salesman
Garden City Jeep
11.2018 - Current
Kay Jewelry
Signet Jewelry
06.2018 - Current
Starbucks Team Lead
Flick
05.2016 - 05.2018
Dunkin Donuts Manager
Dunkin Donuts
12.2012 - 06.2018
GED -
Uniondale High School