Javien Caldwell
Denton,TX
Summary
Developed strong customer relationship-building skills and effective communication techniques in fast-paced sales environment. Excel at identifying customer needs and providing tailored solutions, while consistently meeting team goals. Looking to transition into new field, leveraging solid foundation in customer service and sales strategies.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Sales Team Member
The Home Depot
Denton
03.2025 - Current
- Assist customers with product selection, project guidance, and home improvement solutions.
- Provide excellent customer service, ensuring positive interactions and accurate information.
- Maintain organized merchandise displays and contribute to team sales goals.
- Communicate clearly with customers and coworkers to ensure smooth store operations.
Online Grocery Pickup Associate
Walmart
Denton
07.2024 - 01.2025
- Prepared and delivered online grocery orders with accuracy and efficiency.
- Provided friendly, professional customer service and ensured a positive experience.
- Demonstrated strong hospitality, communication, and time-management skills.
- Handled customer inquiries and helped resolve issues promptly.
Crew Member
Original Chop Shop
Irving, TX
04.2022 - 07.2023
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Assisted in inventory management by restocking supplies and tracking product freshness regularly.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Implemented feedback from customers to improve service delivery and enhance overall experience.
Education
High School Diploma -
Irving MacArthur HighSchool
Irving, TX07.2023
University of North Texas
Denton, TX01-2027
Skills
- Strong communication & interpersonal skills
- Leadership and team collaboration
- Conflict De-escalation
- Creative and innovative thinking
- Customer service expertise
- Problem-solving & adaptability
- Sociable and professional demeanor
Timeline
Sales Team Member
The Home Depot
03.2025 - Current
Online Grocery Pickup Associate
Walmart
07.2024 - 01.2025
Crew Member
Original Chop Shop
04.2022 - 07.2023
High School Diploma -
Irving MacArthur HighSchool
University of North Texas