Javier Acosta

I maintain positive relationships with customers by effectively managing their projects from conception to completion.

This role serves me as the first point of contact for clients, ensuring their inquiries are addressed and their needs are met throughout the printing process, I was focused, and capable of handling multiple projects in a time-sensitive environment.

I prepared and process quotes, orders, and sample requests, and addressed and resolve customer issues and concerns with a positive attitude.

Collaborated with production team members to create estimates with appropriate lead-times and pricing.

Received customers at the front door and handle their questions and needs. I followed and complied with safety policies and procedures.

I participated in team meetings and contribute to a positive work environment.

I worked independently and as part of a team, with a positive attitude and a commitment to providing exceptional customer service.

Engaged with customers in a friendly manner.

Helped food preparation staff when necessary.

Full knowledge of the menu, with the ability to make suggestions.

Provided support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression.

Performed in accordance with team and store standard operating procedures.

I ensured adherence to all applicable health and safety regulations including food safety and regulatory duties required in the department.

I ensured a fresh and appealing display by keeping cases and shelves clean and well stocked.

Assisted team leaders in controlling customer flow.

Follows proper procedures for customer check out, tenders, tares, sales, and use of PLUs and UPCs.

Packaged, weighed, and priced all merchandise. Maintain back stock in good order.

Provided excellent customer service, addressed needs of customers in a timely and effective manner and models suggestive selling techniques.