Javier Aguilera
Los Angeles
Summary
Shift Supervisor at Starbucks Coffee with strong leadership skills and a focus on conflict resolution. Trained new employees effectively while maintaining high standards of customer service. Proficient in inventory management and cash handling, contributing to operational efficiency. Acknowledged for creating a collaborative work environment that enhances team performance and meets quality benchmarks.
Overview
19
19
years of professional experience
Work History
Shift Supervisor
Starbuck Coffee
South Gate
05.2006 - Current
- Addressed any issues that arose during the shift in a proactive manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Maintained accurate records of daily transactions and deposits.
- Trained new employees on company policies and procedures.
- Collaborated with management to plan special events or promotions.
- Monitored staff performance to ensure quality standards were met.
Stocker
Moskatels
Los Angeles
03.2023 - 02.2024
- Received and unloaded shipments of merchandise from vendors.
- Resolved customer complaints in a timely manner while maintaining professional composure.
- Verified that orders were filled correctly before leaving the warehouse and store.
- Cleaned shelves, counters, displays and other areas within the store regularly.
- Maintained accurate inventory records in accordance with company standards.
- Sorted merchandise into appropriate areas according to size, type, style, color.
- Ensured proper labeling on all products to ensure accuracy of pricing and product details.
- Organized backroom storage areas for efficient retrieval of items.
- Organized storage areas for efficient use of space.
Education
High School Diploma -
Huntington Park High School
Huntington Park, CA06-2006
Some College (No Degree) - Fashion Design
Los Angeles Trade Technical College
Los Angeles, CASkills
- Inventory management
- Employee training
- Team leadership
- Task delegation
- Quality assurance
- Customer service
- Policy enforcement
- Conflict resolution
- Problem solving
- Labor and food cost control
- Safety reviews
- Cash handling expertise
- Staff management
- Inventory control and record keeping
Languages
English
Professional
Spanish
Professional
Timeline
Stocker
Moskatels
03.2023 - 02.2024
Shift Supervisor
Starbuck Coffee
05.2006 - Current
High School Diploma -
Huntington Park High School
Some College (No Degree) - Fashion Design
Los Angeles Trade Technical College
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