JAVIER BELMONTE
Melrose Park,US
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
5
5
years of professional experience
Work History
Cook
TAG Restaurant
09.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Cashier
Bacci Pizzeria
03.2022 - 07.2022
- Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
- Was in charge of daily credit card and cash payments totaling $250
- Restocked condiments, beverages, and supplies while keeping service areas clean
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
- Was in charge of operating and cleaning kitchen and food preparation equipment
- Washed and sanitized dishes, glassware, and silverware to keep customers safe after each use
- Performed shift change tasks to keep tore organized and efficient each day
- Worked with the team to meet all of food service needs for over 50 customers per day
- Promoted customer loyalty by efficiently handling food and service complaints.
Assistant Manager
Lucky Dog
01.2019 - 03.2022
- Improved resource utilization and waste minimization by improving planning and internal controls
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits
- Was able to quickly recognize problem situations and skillfully resolve incidents to the satisfaction of all parties involved
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
- Met, greeted, and encouraged customer feedback, and I used that information to make positive changes in the restaurant
- Interviewed, selected, trained, and supervised employees with care
- Was in charge of overseeing front-of-house personnel to ensure adequate staffing and reduce overtime
- Handled cash and operated the cash register in a precise and consistent manner
- Look for ways to increase revenue while lowering costs.
Skills
- Sales techniques
- Detail-oriented
- Retail sales
- Natural leader
- Goal-oriented
- Communications
- Cash register familiarity
- Supervision
- Customer service
- Problem resolution
Timeline
Cook
TAG Restaurant
09.2023 - Current
Cashier
Bacci Pizzeria
03.2022 - 07.2022
Assistant Manager
Lucky Dog
01.2019 - 03.2022
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