Dedicated ocean import professional with proven skills in customer service and problem-solving. Adept at streamlining operations and enhancing service delivery to ensure timely shipment and compliance.
Overview
34
34
years of professional experience
Work History
Ocean Importer
Toll Group
Long Beach, CA
02.2025 - 12.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Ocean Import Coordinator
DSV
Torrance, CA
02.2023 - 12.2024
Coordinated ocean import processes to ensure timely delivery of shipments.
Managed documentation for customs clearance, ensuring compliance with regulations.
Collaborated with suppliers and freight forwarders to optimize logistics operations.
Streamlined communication between departments to enhance operational efficiency.
Ocean Import Coordinator
DHL
Torrance, CA
02.2010 - 11.2022
Trained and mentored junior team members on best practices in import coordination.
Developed and implemented process improvements to reduce delays in shipments.
Analyzed shipping data to identify trends and inform strategic decisions.
Led initiatives to enhance customer satisfaction through improved service delivery.
Customs Brokerage Representative
Emery Worldwide
Los Angeles, CA
01.1992 - 10.2010
Managed customs documentation and compliance to ensure timely clearance of shipments.
Coordinated with carriers and clients to resolve logistical issues efficiently.
Trained junior staff on customs regulations and brokerage procedures.
Enhanced operational workflows through process optimization and adherence to best practices.