Honest and motivated customer service professional with vast experience delivering top notch customer satisfaction in healthcare, government, and theme parks industries. Looking for a position as an Automotive Service Advisor.
Overview
12
12
years of professional experience
Work History
Outreach Registered Nurse
Orange County Government
Orlando , FL
2024.03 - Current
Presented patients with information, and assistance accessing resources such as food, housing, and healthcare.
Planned and coordinated special events related to health education campaigns.
Developed and implemented comprehensive outreach strategies to engage target audiences.
Partnered with community organizations to develop collaborative outreach efforts.
Increased the number of patients seen by taking new ideas and initiatives to reach more clients.
Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Amazon Delivery Driver
Seneri LLC
Groveland, FL
2023.09 - 2024.11
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service to clients and co-workers.
Helped the company grow delivery sales by expanding routes to new areas.
Walt Disney World
First Aid Registered Nurse
Lake Buena Vista, Florida
2013.02 - 2022.05
Provided excellent customer service to Disney guests using the highest standards.
Provided nursing care for patients with various medical diagnoses and treatments.
Educated patients on their medical condition, treatment plans, and self-care management techniques and recommended plan of action.
Ensured that all documentation was accurate and up-to-date according to established guidelines.
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL
2018-12
Commercial Pilot Certificate
Sun Air Flight School
Leesburg, FL
2023-03
Associate of Science - Nursing Science
Miami Dade College
Miami, FL
2000-05
Skills
Remote Work
EV Owner, Solar System Owner
Customer Service
Data Entry
Customer Retention
Excellent Communication
Strong Work Ethic
Attention to Detail
Tech-Savvy
Languages
Bilingual English and Spanish
Timeline
Outreach Registered Nurse
Orange County Government
2024.03 - Current
Amazon Delivery Driver
Seneri LLC
2023.09 - 2024.11
Walt Disney World
First Aid Registered Nurse
2013.02 - 2022.05
Bachelor of Science - Nursing
Chamberlain University
Commercial Pilot Certificate
Sun Air Flight School
Associate of Science - Nursing Science
Miami Dade College
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