JAVIER BUITRAGO
Miami,FL
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Pollo Campero
02.2025 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Invoice management, ensuring proper input into our system for accurate inventory.
- Permit management, ensuring all location permits are up to date.
Shift Manager
Pollo Campero
10.2024 - 02.2025
- Cooperated with coworkers to improve customer experience and manage storefront.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Port Agent
Cruise Port Destinations
11.2022 - 09.2024
Shift Manager/Key Holder
Pizza Hut
09.2022 - 09.2024
- Exercised sound judgement when making decisions in high pressure situations
- Resolved conflicts between staff members by providing constructive criticism
- Carried out daily administrative tasks like timekeeping management
- Managed all cash register functions including opening and closing registers and balancing drawers
- Maintained accurate records of transactions such as sales reports, deposits slips, invoices
- Provided excellent customer service by anticipating customer needs and responding promptly
- Communicated effectively with customers, supervisors, and team members
- Arrived on time for shifts and adhered to company dress code guidelines
- Performed opening and closing duties, including store cleaning and restocking
- Counted money in cash drawers and communicated correct amounts to supervisors for reports
- Assisted new employees during training sessions
- Greeted customers and answered questions regarding products and promotions
- Trained new team members on company policies and procedures
Team Member
Morelia Gourmet Paletas
05.2021 - 06.2022
Education
High School Diploma -
Penn Foster High School
Scranton, PA12-2023
Skills
- Food Safety
- Cleaning Experience
- Cash Handling
- Safe Food Handling
- Guest Services
- Boarding Pass Verification
- Information Uploading
- Employee Training
- Managing Cash Register
- Administrative skills
- Purchasing and planning
Certification
- Transportation Worker Identification Credential (TWIC)
- SafeServe Food Protection Manager Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Pollo Campero
02.2025 - Current
Shift Manager
Pollo Campero
10.2024 - 02.2025
Port Agent
Cruise Port Destinations
11.2022 - 09.2024
Shift Manager/Key Holder
Pizza Hut
09.2022 - 09.2024
Team Member
Morelia Gourmet Paletas
05.2021 - 06.2022
High School Diploma -
Penn Foster High School
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