Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Javier Caballero

Miami,FL

Summary

Dynamic Shift Manager with proven expertise at Walgreens in employee training and conflict resolution. Successfully enhanced customer satisfaction through effective task delegation and problem-solving. Recognized for maintaining operational excellence and compliance, while managing cash handling and inventory efficiently. Committed to fostering a positive work environment and achieving sales goals.

Overview

6
6
years of professional experience

Work History

Shift Manager

Walgreens
Goulds, FL
12.2022 - Current
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Maintained cleanliness and organization of work area.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Resolved conflicts between employees or customers in a professional manner.
  • Upheld company standards and compliance requirements for operations.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Assigned tasks to employees and monitored productivity, performance and task completion.

Shift Manager

Checkers Rally's
Miramar, FL
08.2019 - 11.2022
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Observed and monitored utilization of equipment.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified needs of customers promptly and efficiently.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Reviewed financial statements to meet targets during shift.

Education

High School Diploma -

American Senior High
Hialeah, FL
05-2021

Skills

  • Employee training
  • Inventory management
  • Customer service
  • Conflict resolution
  • Task delegation
  • Flexible schedule
  • Cash handling
  • Problem-solving

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Shift Manager

Walgreens
12.2022 - Current

Shift Manager

Checkers Rally's
08.2019 - 11.2022

High School Diploma -

American Senior High

Similar Profiles

CREATE PROFILE