Javier Castro
Banker
Palmdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Restaurant Owner/Operator
Ay Ay Ay Que Rico Restraunt
2018.02 - 2024.01
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Developed unique events and special promotions to drive sales.
Assistant Bank Manager
Wells Fargo Bank, N.A.
2011.02 - 2017.10
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Facilitated open communication channels between staff members and senior leadership, promoting transparency in decision-making processes.
- Implemented effective sales strategies to increase product offerings and drive revenue growth.
- Assisted with complex transactions using overrides and functions requiring additional authorization levels.
- Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
- Assisted in the recruitment of high-quality talent, contributing to a strong workforce capable of meeting bank objectives.
- Developed strong relationships with clients, providing exceptional service that retained their loyalty and trust.
- Coordinated staff training programs, equipping employees with essential skills for success in their roles.
- Boosted employee morale through recognition initiatives, leading to increased productivity levels across the team.
Education
No Degree - Business Administration
College of The Canyons
Valencia, CA06.2025
High School Diploma -
Sylmar Charter High School
Sylmar, CA06.2001
Skills
- Willing to Learn
- Strategic Communication Management Professional
- Proficient in Microsoft Office, Excel, Word, PowerPoint, and Lotus notes
- Risk Management
- Know Your Customer
- Loan Processing
- Risk Assessment
- Customer relationship development
- Goal Setting
- Customer Service
Accomplishments
- Annual Audit 100% - August 2017
- Customer Experience: Gold Level Achiever- March 2017
- Customer Experience: Gold Level Achiever- January 2017
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Restaurant Owner/Operator
Ay Ay Ay Que Rico Restraunt
2018.02 - 2024.01
Assistant Bank Manager
Wells Fargo Bank, N.A.
2011.02 - 2017.10
No Degree - Business Administration
College of The Canyons
High School Diploma -
Sylmar Charter High School
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