Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Technician
Porterville College
08.2021 - 05.2023
Virtually provide students with technology assistance, such as Word, Excel, Browser web pages, etc
Troubleshoot advance computer/ network issues for Porterville College students
Develop videos and tutorials for students utilizing key software and technology
Provide tutorials and support to students wanting to learn how to use the virtual reality equipment
Mentored and supported new team members and provided in-depth training on navigational duties.
Student Organizations Officer
Associated Student Porterville College
01.2022 - 01.2023
Assist with the creation of new student clubs on campus
Maintain count of the number of student clubs while providing updates and keeping them engaged
Take charge of policies within student governance and contribute to the decision-making process for new initiatives on campus
Assist with set up and creation of events on campus to increase student engagement
Promote resources on campus for students such as ASPC cards
Baker
Lindsay’s Donuts
06.2018 - 12.2021
Estimated bakery needs and assists in requisitioning and maintaining adequate supplies for baking operations
Measured or weighed flour or other ingredients to prepare batters and dough for doughnuts, and applied glazes, icings, or other toppings to doughnuts, using spatulas or brushes
Performed customer service functions by taking orders on the phone and over the counter
Checked equipment to ensure that it met health and safety regulations and performed maintenance or cleaning, as necessary
Maintained a clean and clutter-free work area in accordance with health and safety regulations