Javier De La Fuente
Corpus Christi,TX
Summary
Proven leader in Veterinary Management, adept at operations management and staff development, with a track record of enhancing patient care and staff efficiency at Everhart Animal Hospital. Skilled in healthcare regulations compliance and fostering a culture of excellence, achieving significant improvements in client satisfaction and operational safety. Accomplished Hospital Manager with an 18-year solid history of achievement in medical field. Committed to meeting and exceeding all performance objectives and implementing successful change management initiatives. Expertise in strategic planning, employee coaching and medical facility management. Commended for outstanding organizational and leadership skills.
Overview
20
20
years of professional experience
Work History
Hospital Manager
Everhart Animal Hospital, PetVet Care Centers
Corpus Christi, TX
01.2023 - Current
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Promoted a culture of excellence among hospital staff by organizing ongoing professional development opportunities for employees at all levels.
- Directed, supervised and evaluated work activities. Veterinarians, Technicians, Kennel Staff, Receptionist
- Oversaw recruitment efforts for staff and Veterinarians, resulting in the hiring of highly skilled and compassionate staff members.
- Optimized patient flow throughout the facility by closely monitoring availability and finding innovative ways to provide increased access to care
- Established work schedules and assignments for staff, taking into account workload, space and availability.
- Managed budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
- Improved client satisfaction by implementing effective communication strategies between hospital staff and clients.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Established and maintained effective communication with staff, doctors and clients to create a positive culture
Assistant Hospital Manager
Nolana Animal Hospital, PetVet Care Centers
McAllen, Tx
08.2006 - 12.2022
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Evaluated patient care and initiated procedural changes for increased benefit.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Optimized patient flow throughout the facility by closely monitoring room availability and developing new ways to provide access to care
- Enhanced employee morale and retention by fostering a positive work environment through team-building activities and open communication channels.
- Established efficient scheduling systems that minimized wait times for patients while optimizing staff workload distribution.
- Developed strong relationships with community partners to promote collaboration
- Promoted a culture of excellence among hospital staff by organizing ongoing professional development opportunities for employees at all levels.
- Developed and maintained a safe environment for patients, visitors, and staff through regular inspections of hospital facilities.
Assistant Store Manager
Starbucks
Harlingen, TX
06.2004 - 07.2006
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Veterinary Practice Manager
Penn Foster College
Scottsdale, AZHigh School Diploma -
South Texas High School For Health Professions
Mercedes, TX05.1998
Skills
- Healthcare Regulations Compliance
- Patient Care Coordination
- Operations Management
- Quality Improvement
- Staff Development
- Human Resources Management
- Critical Thinking
- Training and mentoring
- Employee Supervision
- Medication Dispensing
- Problem Identification
- Employee Recruitment and Hiring
- Staff Management
- Schedule Management
- Employee Work Scheduling
- Drug Inventory Management
- Staff Scheduling
- Records Management
- Administrative Staff Supervision
- Budget Planning
- Facility Inspections
Timeline
Hospital Manager
Everhart Animal Hospital, PetVet Care Centers
01.2023 - Current
Assistant Hospital Manager
Nolana Animal Hospital, PetVet Care Centers
08.2006 - 12.2022
Assistant Store Manager
Starbucks
06.2004 - 07.2006
Veterinary Practice Manager
Penn Foster College
High School Diploma -
South Texas High School For Health Professions