Javier Fernandez
Miami,FL
Summary
Enthusiastic Personal Fitness Trainer dedicated to providing personalized attention and professional instruction to maximize clients' health and fitness goals. Polished in tracking and recording data to show progress of each client. Skillful in counseling clients in areas of nutrition for fat loss and muscle growth. Motivated Front Desk with a friendly attitude and a flexible approach to dealing with routine issues and special circumstances such as customers complaints and concerns.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
Youfit Gyms
Miami, FL
06.2021 - 08.2023
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Communicated with clients to determine goals and performed client assessments.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Implemented continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
- Developed orthopedic exercise rehabilitation plans to help clients safely transition to pre-injury fitness programs and reduce re-injury.
- Identified client needs and treatment goals and created treatment plans.
- Supplied clients with list of exercises and activities.
- Designed personal training programs that addressed specific injuries and health problems.
Front Desk Clerk
Youfit Gyms
Miami, FL
06.2021 - 08.2023
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
- Drafted and maintained incident reports, daily activity logs and other documents requested by management.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
- Reviewed account information and individual customer charges to produce correct bills.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
- Arranged special accommodations for guests to maintain optimal satisfaction.
- Secured guest valuables in main safe or individual boxes.
- Managed customer complaints and rectified issues to complete satisfaction.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to inquiries and room requests made online, by phone or email.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Grocery Clerk
Publix
Miami, FL
09.2019 - 12.2019
- Helped customers complete purchases, including processing payments and bagging items.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Used jack and cart equipment to pull items from stock and add to store shelves and bins.
- Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor.
- Followed cleaning schedule for floors, walls and storage areas.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Followed company guidelines for cleaning and sanitizing all work surfaces and equipment.
- Operated different grocery store equipment, including balers, power jacks and slicing machines.
- Monitored work environment for safety, cleanliness and organization throughout shift.
- Answered over 10-20 questions and inquiries per shift regarding products, prices and availability.
- Participated in available training courses to improve sales skills and product knowledge.
- Notified my manager immediately of any spills or leaking issues, enabling quick clean-up and remediation.
- Followed all food safety and health code standards.
Education
Bachelor of Science - Physical Education
Florida International University
Miami, FL07.2023
High School Diploma -
Florida Christian School
Miami, FL05.2018
Skills
- Bi-lingual (english & spanish)
- Learning Strategies
- Listening Skills
- Problem-Solving Skills
- Cash Transactions
- Cash Handling
- Customer Checkout
- Customer Billing
- Social Perceptiveness
- Active Learning
- Instructing
- Quality Control Analysis
- Operation and Control
- Strength and conditioning
- Current fitness trends knowledge
- Personal training techniques
- Safety-conscious
- Fitness assessments
- Communication
- Problem resolution
- Exercise equipment operation
- Human anatomy understanding
- Designing exercise programs
Certification
- Certifications in CPR and AED Issue date 9/3/2022
- Certified Personal Trainer (CPT) Certified date 8/3/2021
Timeline
Personal Trainer
Youfit Gyms
06.2021 - 08.2023
Front Desk Clerk
Youfit Gyms
06.2021 - 08.2023
Grocery Clerk
Publix
09.2019 - 12.2019
Bachelor of Science - Physical Education
Florida International University
High School Diploma -
Florida Christian School