Javier Figueroa
IT Graduate
Chandler,AZ
Summary
Hardworking, bilingual, and passionate job seeker with strong organizational skills eager to secure an entry-level I.T. position.
Seeking an opportunity to work and maintain a full-time job that offers professional challenges in order to grow within the company, while utilizing interpersonal skills, excellent time management and problem-solving skills.
Offer an engaging and positive attitude, willing to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Language
Work History
Technician
PBParts
Scottsdale, AZ
08.2013 - 11.2023
- Maintained quality assurance and customer satisfaction objectives.
- Received extensive training program in computers’ hardware and software repair
- Expertly repair and test computer printed circuit boards at both circuit card assembly and component levels
- Exhibited excellent salesmanship for over $100k in products while maintaining excellent customer satisfaction and service
- Efficiently managed components and parts bench worth approximately $260k in order to maintain quick turn around time of customer computers
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
Sound Technician
Hardwired Productions
Phoenix, AZ
02.2008 - 02.2010
- Assembled, installed, maintained and operated equipment used during events such as live concerts and corporate events
- Effectively communicated with customers for potential business opportunities
- Fulfilled contractual agreement with customers
- Worked efficiently and cohesively in teams in order to fulfill assigned tasks
Education
Bachelor of Science - Information Technology
University of Phoenix
Phoenix, AZ 02.2010 - 09.2012
Skills
Bilingual - Spanish and English
Team Training
Repair services
Issue Analysis, Problem-solve
Proficient in Microsoft Word, Access, Visio, Excel and Power Point
Certification
Apple Certification
Timeline
Apple Certification
02-2018
Technician
PBParts
08.2013 - 11.2023
Bachelor of Science - Information Technology
University of Phoenix
02.2010 - 09.2012
Sound Technician
Hardwired Productions
02.2008 - 02.2010