Travel
Javier Garcia
Professional
Elmwood Park,NJ
Summary
I am a passionate learner prepared to head on new challenges with an open mind. A natural leader I believe that one must first learn to follow in order to learn to lead therefore I believe that teamwork and comradery are essential in order to truly achieve any mission or goal.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Language
Work History
IT Manager
Cibo Vita Inc.
Totowa, NJ
11.2019 - 01.2021
- Oversaw IT department operations and training.
- Conducted company-wide technology instruction, onboarding and education.
- Oversaw daily performance of computer systems and immediately responded to connection issues to keep network up and running.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
IT Technical Support Intern
Brickell Travel Management
Miami, FL
06.2019 - 11.2019
- Configured hardware, devices and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Removed malware, ransomware and other threats from laptops and desktop systems.
Active Seller
Ikea
Paramus, NJ
11.2017 - 09.2018
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Used Car Dealer
Auto Empire Group LLC
Paterson, NJ
08.2016 - 09.2018
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Bachelor of Science - Information Technology
Montclair State University
09.2013 - 09.2019
Skills
Documentation and reporting
Interpersonal Communication
Planning and Coordination
EMS Software proficiency
Task delegation
Negotiation
Analytical skills
Written Communication
Teamwork
Customer Service
Troubleshooting
Data recovery
Mac systems
Technical issues analysis
Software diagnosis
Desktop support
TCP/IP
Application support
Norton Antivirus software
Staff education and training
Linksys
Windows 10
Adobe and Adobe Flash
Wide-area Networks
Conflict resolution
Organization
Leadership
Collaboration
Good listening skills
Critical thinking
Inventory management
Cost-benefit analysis
Certification
Certificate of Competency in Computer Repair
Interests
Guitar playing
Snowboarding
Car Enthusiast
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Guitar and Writing Songs
I enjoy playing guitar, for me, playing guitar is a form of meditation to quiet things down for a bit from the external noises of the outside world.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
IT Manager
Cibo Vita Inc.
11.2019 - 01.2021
IT Technical Support Intern
Brickell Travel Management
06.2019 - 11.2019
Active Seller
Ikea
11.2017 - 09.2018
Used Car Dealer
Auto Empire Group LLC
08.2016 - 09.2018
Bachelor of Science - Information Technology
Montclair State University
09.2013 - 09.2019
Certificate of Competency in Computer Repair
06-2013