Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Javier Garza

Seguin

Summary

Dynamic Operations Manager with a proven track record at Sage Armoring, excelling in process improvement and vendor negotiation. Adept at enhancing team performance and implementing operational procedures, I drive efficiency and quality assurance, ensuring optimal customer satisfaction. Passionate about fostering collaboration and achieving project goals through effective leadership and strategic planning.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Operations Manager

Sage Armoring
San Antonio
03.2023 - 06.2025
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Performed cost analysis for various projects to determine budget requirements.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Tracked and replenished inventory to maintain par levels.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

Production Manager

Texas Armoring Corp
San Antonio
05.2005 - 01.2023
  • Conducted regular meetings with staff to discuss progress and address any issues or concerns.
  • Analyzed production processes to identify areas for improvement in efficiency and cost savings.
  • Identified opportunities for improvement in workflow design and implementation.
  • Supervised maintenance activities for manufacturing machines and equipment.
  • Monitored the daily operations of the production team, providing guidance and support as needed.
  • Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
  • Monitored employee attendance records and took disciplinary action when appropriate.
  • Established clear communication channels between management and staff members.
  • Coordinated with suppliers to ensure timely delivery of materials and components.
  • Ensured that all safety policies and regulations were followed in accordance with company standards.
  • Resolved conflicts among personnel within the department when necessary.
  • Maintained accurate records of production data such as labor costs, output, and quality control results.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
  • Created SOPs and documented system, planning criteria and procedures.
  • Scheduled staff work assignments, rotations and overtime.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Reviewed individual employee performance to correct issues and enhance productivity.

Automotive Technician

Executive Armoring
San Antonio
02.1991 - 11.2004
  • Attended technical training courses when available to increase knowledge base.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Reviewed work orders and discussed with supervisors.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Checked fluid levels of steering gear box, brake system, clutch system and coolant systems.
  • Replaced shock absorbers or struts when needed.
  • Diagnosed and repaired vehicle malfunctions.

Education

Associate of Applied Science - Automotive Technology GM ASEP

St Phillips College
San Antonio
05-1988

Skills

  • Process improvement
  • Cost analysis
  • Vendor negotiation
  • Inventory management
  • Operational procedures
  • Project management
  • Team leadership
  • Technology
  • Supply chain management
  • Quality assurance and control

Affiliations

  • Coached Little League Baseball, select team baseball and Showcase baseball for 15 years. Still give private lessons to teach the fundamentals of the game.
  • Coached youth football for 10 years.
  • Volunteer with church activities
  • Enjoy listening to live music, grilling for family and friends and to help people with benefits

Languages

Spanish
Full Professional

Accomplishments

  • received top technician award multiple times
  • received best baseball coach award 5 times.
  • received best region manager award 2 times

Certification

  • GM ASEP
  • Specialized Electronics Training
  • Pre-Delivery Inspections

References

References available upon request.

Timeline

Operations Manager

Sage Armoring
03.2023 - 06.2025

Production Manager

Texas Armoring Corp
05.2005 - 01.2023

Automotive Technician

Executive Armoring
02.1991 - 11.2004

Associate of Applied Science - Automotive Technology GM ASEP

St Phillips College

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