Javier Gil

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated with a engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

year of professional experience

Work History

Welder Helper

L&M Welding Supply

2022.06 - 2022.08

Kept positive attitude focused on learning new processes and techniques.
Utilized blueprints and diagrams to compare finished products against design specifications.
Removed trash and excess materials to clean up work areas.
Fetched materials, equipment and tools for welding professionals.

Restaurant Team Member

Whatabuger

2020.11 - 2021.04

Greeted guests pleasantly and answered menu questions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Inspected dishes and utensils for cleanliness.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cultivated warm relationships with regular customers.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Prepared food orders, cooking on grill and operating fry station.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Associate of Science - Psychology

San Antonio College, San Antonio, TX

05.2024

Extracurricular Activities: Weight lifting, reading, photography, journalism, music producing, writing.

Skills

Proper Equipment Operation
Credit Card Transaction Processing
Taking Orders
Customer Needs Assessments
Customer Loyalty
Portion Sizes

Project Deadlines
Sheet Metal Fabrication
Workplace Safety
Work Area Cleanup
Forklift Operation

Timeline

Welder Helper - L&M Welding Supply

2022.06 - 2022.08

Restaurant Team Member - Whatabuger

2020.11 - 2021.04

San Antonio College - Associate of Science, Psychology