Javier Gonzalez

1. Operating the Cash Register: Scan and process items quickly and accurately using the point-of-sale (POS) system.

2. Handling Payments: Accept and process payments, including cash, credit/debit cards, coupons, and gift cards. Ensure accurate counting and handling of cash.

3. Ensuring Accuracy: Double-check prices, apply discounts, and verify coupons to ensure customers are charged correctly.

1. Processing Transactions: Complete sales transactions at the register, handling cash, credit cards, and other forms of payment accurately and efficiently.

2. Handling Returns & Exchanges: Manage customer returns and exchanges, ensuring policies are followed and customers are satisfied with their resolution.

3. Promoting Services: Introduce customers to Best Buy’s service options, such as Geek Squad, protection plans, and financing options.

4. Supporting Sales Team: Collaborate with sales associates by helping with overflow customer traffic and answering any customer questions when the sales floor is busy.

5. Using POS Systems: Operate the point-of-sale (POS) system to process payments, returns, and exchanges accurately.

• 1. Greeting and Serving Customers: Provide a friendly and welcoming environment for guests, greeting them as they enter and ensuring a positive experience.
• 2. Taking Orders: Accurately take customer orders at the counter or drive-thru, ensuring all requests and preferences are noted.
• 3. Handling Payments: Process payments efficiently using POS systems, including handling cash, credit/debit cards, and mobile payments.
• 4. Answering Questions: Respond to customer inquiries about the menu, ingredients, and promotions while maintaining a positive, helpful attitude.
• 5. Drive-Thru Service: Operate the drive-thru efficiently, communicating clearly with customers and working with the kitchen to ensure prompt service.
• 6. Opening/Closing Duties: Assist with opening or closing the restaurant, which may include preparing the workspace, cleaning, and ensuring all tasks are completed.