Javier Gutierrez
Austin,TX
Summary
Experienced Catering Staff Member with over 5 years years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
3
3
years of professional experience
Work History
Catering Staff Member
Julia Morgan Ballroom
02.2010 - 12.2012
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Ensured timely food preparation and delivery for seamless event execution.
- Collaborated with team members to create memorable experiences for clients and guests.
- Improved operational efficiency through effective communication with kitchen staff and event coordinators.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Supported successful events by setting up venue spaces according to client specifications.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Cleared dishes and glassware quickly following each course.
Catering Staff Member
HornBlower Cruises
01.2010 - 12.2012
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Ensured timely food preparation and delivery for seamless event execution.
- Collaborated with team members to create memorable experiences for clients and guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Improved operational efficiency through effective communication with kitchen staff and event coordinators.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Supported successful events by setting up venue spaces according to client specifications.
- Meticulously prepared food items according to recipes while maintaining proper portion control.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
Food Truck Operator
51st State
08.2010 - 08.2012
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Maintained high-quality food standards by consistently following recipes and cooking procedures.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Implemented successful marketing tactics to attract new customers while maintaining strong relationships with regular patrons.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
- Promoted positive customer experiences by swiftly addressing concerns or complaints with professionalism and empathy.
- Ensured proper maintenance of all equipment within the food truck operation through regular inspections and timely repairs when necessary.
- Expanded business reach by participating in local events such as festivals or community gatherings that aligned with our target demographic.
- Fostered a positive company culture by recognizing employee achievements, providing constructive feedback, and maintaining open communication channels among team members.
- Adhered to all necessary permits and regulations required for food truck operation, ensuring full compliance with local laws and requirements.
- Assisted food prep and assembly on line and served 100+ customers per day.
Food Preparation Worker
51st State
08.2010 - 08.2012
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
- Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
- Expedited orders accurately, streamlining kitchen processes and reducing wait times for customers.
- Implemented creative food presentation techniques, enhancing the overall dining experience for patrons.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Participated in weekly meetings with the culinary team to discuss menu updates, ingredient sourcing strategies, and process improvements.
- Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Organized and re-stocked various stations and self-service items.
Education
No Degree -
Austin Community College
Austin, TXSkills
- Order Taking
- Food Preparation
- Menu Planning
- Attention to Detail
- Time Management
- Multitasking Abilities
- Excellent Communication
- Food Presentation
- Food Safety Knowledge
- Customer Service
- Chef Support
- Food Preparation Mastery
- Ingredient Management
- Safe Food Handling
Timeline
Food Truck Operator
51st State
08.2010 - 08.2012
Food Preparation Worker
51st State
08.2010 - 08.2012
Catering Staff Member
Julia Morgan Ballroom
02.2010 - 12.2012
Catering Staff Member
HornBlower Cruises
01.2010 - 12.2012
No Degree -
Austin Community College