Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Javier Gutierrez

Austin

Summary

Experienced sales and customer service professional with a track record of delivering results in fast-paced environments. Skilled in identifying customer needs, providing tailored solutions, and ensuring a seamless client experience. Adept at managing multiple tasks, from closing sales and negotiating contracts to troubleshooting issues and enhancing customer satisfaction. Strong communicator with the ability to build lasting relationships, drive business growth, and maintain high service standards. Passionate about problem-solving, optimizing processes, and creating value for both customers and the company. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience

Work History

Immigration Executive Strategy Specialist

Alonso & Alonso Attorney's at Law
Austin
04.2025 - Current

- Over 60+ Closed Contracts, Half a Million Dollars in Revenue to the Law Firm and over $150,000 in Down

- Payments in Sales.

- Provided excellent service and attention to customers when face-to-face or through phone conversations.

- Assisted with customer requests and answered questions to improve satisfaction.

- Managed contract negotiations to align with organizational objectives and requirements.

- Reached and exceeded monthly sales targets through effective sales strategies and techniques.

- Created reports on customer sales trends and other metrics related to uniform sales.

- Managed sales negotiations and financing options.

Health Insurance Sales Agent

Maximus Federal Services
Brownsville
09.2023 - 03.2025

- Adept at working independently to research and resolve customer issues with a solution-oriented mindset.

-Strong written and verbal communication skills to effectively interact with customers and internal teams.

-Proven ability to handle complex inquiries and problem resolution across multiple customer service channels.

-Passionate about delivering exceptional customer service and improving service processes to enhance customer satisfaction.

Commercial Insurance Sales Agent

Atlas Insurance Group
Brownvsille
05.2024 - 10.2024

-Results driven sales professional with experience in agency sales, specializing in client acquisition, relationship management, and revenue growth.

-Proven track record of exceeding sales targets by leveraging strong negotiation skills, market analysis, and strategic sales planning.

- Adept at building and maintaining long-term client relationships, identifying new business opportunities, and implementing effective sales strategies to drive business success.

-Experienced in managing a diverse client portfolio while delivering top-tier customer service and support.

Automotive Insurance Sales Agent

Insurance Corner
Browsnville
02.2022 - 02.2023

-Successfully generated new leads and expanded client base through proactive outreach and networking.

-Consistently met and exceeded sales quotas, contributing to overall company revenue growth.

-Skilled in consultative selling, identifying client needs, and providing tailored solutions.

-Strong ability to analyze market trends and competitor activities to adjust sales approaches.

-Experienced in managing multiple accounts while maintaining high customer satisfaction levels.

Education

General Studies - Integrated Studies And Minor in Communication

Texas State University
San Marcos, TX
05-2027

Associate of Arts - General Studies

Texas Southmost College
Brownsville
05-2023

Skills

  • Multi-Channel Communication (Phone, Email, Web Chat, In-Person)
  • Conflict Resolution & Problem Solving
  • Troubleshooting & Issue Resolution
  • Customer Retention & Satisfaction
  • Cold Calling & Outreach
  • Adaptable communication
  • Professional Written & Verbal Communication
  • Lead Generation & Prospecting
  • Relationship Building & Client Retention
  • Sales strategies
  • Sales negotiation
  • Effective communication

Languages

English and Spanish

Timeline

Immigration Executive Strategy Specialist

Alonso & Alonso Attorney's at Law
04.2025 - Current

Commercial Insurance Sales Agent

Atlas Insurance Group
05.2024 - 10.2024

Health Insurance Sales Agent

Maximus Federal Services
09.2023 - 03.2025

Automotive Insurance Sales Agent

Insurance Corner
02.2022 - 02.2023

General Studies - Integrated Studies And Minor in Communication

Texas State University

Associate of Arts - General Studies

Texas Southmost College
Javier Gutierrez
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